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Business Operations Coordinator

2 months ago


Halifax, Calderdale, United Kingdom Reed Full time
Job Description

Job Title: Business Support Officer

Job Type: Full-time

Location: Remote (with occasional office visits)

Job Description:

Key Responsibilities
  • Maintain Accurate Records: Ensure up-to-date, accurate information on both manual and computerized files, lists, and records.
  • Produce Documents: Create emails, letters, reports, and other documentation adhering to corporate standards.
  • Manage Systems: Input, update, and maintain records across manual and computerized systems, including third-party platforms.
  • Retrieve and Analyze Data: Retrieve information from systems, manipulate/correct data, and provide reports within agreed timescales.
  • Manage Diaries: Manage multiple diaries efficiently, ensuring effective time management for Service Managers and senior colleagues.
  • Handle Queries: Handle incoming queries, directing them appropriately, and escalating urgent/sensitive matters as needed.
  • Deliver Training: Deliver training on various systems, support the induction process for new employees, and participate in recruitment.
  • Coordinate Meetings: Plan and coordinate meetings and events, including booking venues, circulating agenda papers, and minute-taking.
  • Monitor Sickness: Conduct sickness monitoring, return to work interviews, and manage minor discipline issues.
Required Skills and Qualifications
  • Team Administration Experience: Experience working in a team administration environment.
  • Customer Service: Proven ability to deliver a high level of customer experience.
  • Problem-Solving: Ability to work independently and as part of a team.
  • IT Skills: Strong problem-solving skills and experience mentoring staff.
  • Communication: Excellent keyboard skills, proven minute taking skills, and proficiency in IT packages, including standard Microsoft Office software.
  • Organizational Skills: Excellent verbal and written communication skills, strong organizational skills, and experience with Lean Practice.
  • Coaching and Mentoring: Ability to coach and mentor, with tact and diplomacy.
  • Time Management: Capable of working to deadlines and managing multiple tasks.
Benefits
  • Competitive Hourly Rate: Competitive hourly rate.
  • Full-time Hours: Full-time hours with a structured work schedule.
  • Supportive Team Environment: Opportunity to work in a supportive team environment.
  • Professional Development: Professional development through mentoring and training.