Billing and Dispute Resolution Expert
3 days ago
As a key member of our operations team, you will be responsible for:
- Handling customer inquiries and addressing their concerns in a timely and professional manner.
- Reviewing and analyzing invoices to ensure accuracy of information entered.
- Initiating disputes with carriers on behalf of customers.
- Educating customers on best practices to avoid additional charges.
- FOLLOWING ESTABLISHED COMMUNICATION PROCEDURES AND POLICIES.
To succeed in this role, you must have:
- A high degree of attention to detail and trustworthiness.
- Excellent knowledge of MS Office (particularly Excel) and ER software (JDE or other).
- Comfort with handling numbers and processing financial information.
We offer a competitive salary package including:
- $42,000 - $50,000 per year.
- Extended health care.
- On-site parking.
- Paid time off.
The ideal candidate will be able to commute or relocate to Bolton, ON L7E 4G4.
Please note that the salary range is based on industry standards and location.
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