Senior Housing Disrepair Claims Manager

1 month ago


Bolton, Bolton, United Kingdom Jobbankentrepreneur Full time

The role of Housing Dispute Resolution Specialist at Jobbankentrepreneur requires a qualified Solicitor with significant experience in managing a caseload of housing disrepair claims. The ideal candidate should have at least one year of experience handling pre and post litigation Housing Disrepair claims, and familiarity with CRM technologies such as Proclaim would be advantageous.

To succeed in this position, you will possess excellent client service skills refined from experience within a similar environment. Having an empathetic nature and displaying a duty of care towards clients, especially those who may be deemed vulnerable and distressed, is essential.

  • Manage a caseload of housing disrepair cases, utilizing your expertise to achieve the best possible outcomes for clients.
  • Maintain accurate and up-to-date records of client interactions and matter progress, utilizing our Case Management System (CMS).
  • Provide clear and concise communication to clients regarding their matters, ensuring they are informed and updated throughout the process.
  • Liaise with and instruct experts and counsel as necessary to resolve disputes efficiently.
  • Establish strong relationships with disrepair surveyors, associations, and housing providers, such as City Councils, to facilitate effective dispute resolution.
  • Contribute to the growth and development of the department by identifying opportunities for improvement and implementing strategies to enhance efficiency and productivity.

Estimated Salary: £40,000 - £60,000 per annum.



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