Disrepair Claim Specialist
20 hours ago
We are seeking a highly skilled Disrepair Claim Specialist to join our team at Jobbankentrepreneur.
Job Overview:This role involves managing a high volume of housing disrepair claims, requiring strong case management and litigation skills. The ideal candidate will have at least 1 year's experience handling pre and post litigation Housing Disrepair claims, with exposure to CRM technologies such as Proclaim being advantageous.
Key Responsibilities:- Manage a high volume of housing disrepair cases, ensuring timely and effective resolution.
- Maintain accurate client records and contact information via our CMC.
- Communicate effectively with clients, keeping them informed throughout the process.
- Liaise with experts and counsel where necessary, ensuring seamless case progression.
- Deal with disrepair surveyors, associations, and housing providers such as City Councils.
- Contribute to business development and growth of the department.
- Demonstrate exceptional client service skills, empathy, and a duty of care towards vulnerable and distressed clients.
- Utilise strong time management and communication skills to deliver results efficiently.
Requirements:
- At least one year's independent/case management and litigation experience.
- A background within House Disrepair.
- An efficient and reliable production of results.
- Proven track record of successfully handling a caseload of Housing Disrepair matters to a high standard.
- Excellent communication skills, internal and external, written, and vocal.
- Ability to maintain professional conduct at all times.
- Ability to work independently and as part of a team.
Estimated Salary: £50,000 - £70,000 per annum.
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