Disrepair Claim Specialist

20 hours ago


Bolton, Bolton, United Kingdom Jobbankentrepreneur Full time
Disrepair Claim Specialist

We are seeking a highly skilled Disrepair Claim Specialist to join our team at Jobbankentrepreneur.

Job Overview:

This role involves managing a high volume of housing disrepair claims, requiring strong case management and litigation skills. The ideal candidate will have at least 1 year's experience handling pre and post litigation Housing Disrepair claims, with exposure to CRM technologies such as Proclaim being advantageous.

Key Responsibilities:
  • Manage a high volume of housing disrepair cases, ensuring timely and effective resolution.
  • Maintain accurate client records and contact information via our CMC.
  • Communicate effectively with clients, keeping them informed throughout the process.
  • Liaise with experts and counsel where necessary, ensuring seamless case progression.
  • Deal with disrepair surveyors, associations, and housing providers such as City Councils.
  • Contribute to business development and growth of the department.
  • Demonstrate exceptional client service skills, empathy, and a duty of care towards vulnerable and distressed clients.
  • Utilise strong time management and communication skills to deliver results efficiently.

Requirements:

  • At least one year's independent/case management and litigation experience.
  • A background within House Disrepair.
  • An efficient and reliable production of results.
  • Proven track record of successfully handling a caseload of Housing Disrepair matters to a high standard.
  • Excellent communication skills, internal and external, written, and vocal.
  • Ability to maintain professional conduct at all times.
  • Ability to work independently and as part of a team.

Estimated Salary: £50,000 - £70,000 per annum.



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