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Retirement Housing Tenancy Coordinator

1 month ago

Ruislip, Greater London, United Kingdom 4Recruitment Services Full time

4Recruitment Services is seeking a Retirement Housing Tenancy Assistant to cover retirement living schemes. The ideal candidate will have a social housing background and understand housing tenancy management issues.

Key Responsibilities:
  • Facilitate the coordination and delivery of a professional service to Retirement Living customers across a designated patch of the retirement living portfolio.
  • Provide an effective provision and delivery of services, facilities, and housing management across a group of schemes.
  • Monitor and liaise with partners to ensure service level agreements are met.

Key Performance Indicators:

  • Ensure occupancy targets are met through lettings and refurbishments of properties.
  • Meet rent collection and arrears targets.
  • Monitor and reduce issues of anti-social behaviour within services.

Requirements:

  • Social housing background and understanding of housing tenancy management issues.
  • Experience of working with older people.
  • Experience in a customer service role.
  • Experience of liaison with agencies/partner organisations.

4Recruitment Services offers a 24-hour specialist consultant and a range of employee benefits.