Fragrance Retail Manager

4 weeks ago


Manchester, United Kingdom Jo Malone London Full time

Unlock a world of creativity and sophistication as a Fragrance Retail Manager with Jo Malone London. We're seeking a talented individual to join our team in Manchester, where you'll have the opportunity to shape the retail experience for our discerning customers.



We're a British fragrance house renowned for our elegantly simple scents infused with unexpected ingredients and a unique twist. Our luxurious fragrances are sought after by connoisseurs and gift-givers alike, making this role a perfect fit for those who appreciate the art of gifting and the beauty of fragrance.



Compensation and Benefits

We offer a competitive salary of £35,000 - £45,000 per annum, depending on experience, plus a commission scheme to reward your sales success. You'll also enjoy a range of benefits, including:



  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering


Requirements and Qualifications

We're looking for a highly skilled and enthusiastic individual with a proven track record of achieving sales and customer service targets. You should have:



  • Previous retail experience with a passion for fragrance and gifting
  • An approachable, friendly, and 'can-do' attitude
  • Confidence in speaking to customers and understanding their needs
  • Flexible availability across days/hours
  • Proof of right to live and work in the country


In this role, you'll be the host with the most, entertaining visitors from across the globe and showcasing the world of Jo Malone London to our customers, global colleagues, and corporate clients. You'll work as part of a high-performing team to create, organize, and execute in-store events, and ensure the store always achieves our high standards of visual merchandising.



At Jo Malone London, we're committed to being the most inclusive and diverse beauty company in the world. We're a people-first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it's essential that we have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers.



We're an equal opportunities employer, positively encouraging applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.



As a Fragrance Retail Manager with Jo Malone London, you'll have the opportunity to develop your skills and career in a dynamic and supportive environment. If you're passionate about fragrance, gifting, and delivering exceptional customer experiences, we'd love to hear from you.



Location: Europe, Middle East, Africa-GB-ENG-Manchester. Job Type: Standard. Schedule: Full-time. Shift: Variable. Job Number: 2411829.


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