Fragrance Ambassador
6 days ago
At Jo Malone London, we're on the hunt for talented individuals who share our passion for fragrance and customer service. As a Fragrance Ambassador, you'll be at the forefront of creating unforgettable experiences for our customers, showcasing the art of Fragrance Combining and making every visit to our stores an inspirational journey.
We're looking for someone with a keen eye for detail, exceptional communication skills, and a genuine enthusiasm for our products. If you're a self-starter who thrives in a fast-paced environment and is eager to develop your skills, this could be the perfect opportunity for you.
In this role, you'll have the chance to:
- Deliver exceptional customer service, providing personalized recommendations and guidance on our fragrances and products.
- Stay up-to-date with product knowledge, trends, and brand initiatives to ensure you're always expertly equipped to meet customer needs.
- Contribute to visual merchandising and store displays that showcase our products in an engaging and creative way.
- Collaborate with colleagues to drive sales, achieve targets, and maintain high standards of customer satisfaction.
Compensation and Benefits
As a valued member of our team, you can expect:
- A competitive industry salary (£12.50 per hour based on 10 hours per week)
- A commission scheme eligibility to reward your hard work and dedication
- Annual Leave & Family Leave to balance your work and personal life
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering to support your growth and development
About Us
At Jo Malone London, we're committed to being the most inclusive and diverse beauty company in the world. We believe in respecting and caring for our employees, communities, and consumers. With a presence in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it's essential that we have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers.
Qualifications
To succeed in this role, you'll need:
- A genuine passion for fragrance and customer service
- An approachable, friendly 'can-do' attitude
- Confidence in speaking to customers, get to know them and understand their needs to best cater to them
- Flexible availability across days/hours to ensure a good work-life balance
- Proof of right to live and work in the country
Job Details
Job: Retail - Store
Primary Location: Europe, Middle East, Africa-GB-ENG-Manchester
Job Type: Standard
Schedule: Part-time
Shift: Variable
Job Number: 2411831
Jo Malone London is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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