Beauty Advisor

7 months ago

Manchester, United Kingdom Sephora Full time

**Location: Manchester, The Trafford Centre**

**Contract: Permanent, Full Time, 40h**

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

We are united by a common goal - **to reimagine the future of beauty.**

**The opportunity**:
Sephora is a renowned beauty retailer at the forefront of the cosmetics industry. Our vibrant stores offer an extensive range of high-quality skincare, makeup, and fragrance products. Join our team as we empower individuals to express their unique beauty and provide exceptional customer experiences.

**As a Beauty Advisor - Fragrance Specialist at Sephora, your role is to provide exceptional customer service and expert advice to clients. You will be responsible for creating a personalized and engaging shopping experience, helping clients find the right products to address their specific needs. Your knowledge and passion for Fragrances will drive sales and contribute to the success of our new Sephora store in the UK.**

**Your mission**:

- A true ambassador of our brand, you are outstanding at welcoming, advising and building customer loyalty.
- You will develop sales within your store by offering products and services adapted to the needs of our customers.
- You will delight our customers’ senses and offer them a moment of exceptional well-being.
- You will support your store team in explaining and demonstrating new products, trends and any specific fragrance demonstrations or story-telling.
- You will teach clients how to layer fragrances at home.
- You will participate in events and take up commercial challenges brilliantly
- You will support your store team with merchandising procedures (products, testers, prices, animations, cash desk area, stock room, etc.) according to the Company’s standards
- You will assist your store in all departments where necessary (cash, operations, etc)

**Your profile**:
You are dynamic, enthusiastic, responsive, attentive to the details that make the difference, endowed with an unparalleled sense of customer service, you like to work in a team, you are business oriented and experience real satisfaction in transforming customer advice into sales.

**Skills**:

- You are a natural story-teller passionate about fragrance and delighting customers
- You have essential fragrance knowledge and two years in store sales & services experience
- You have excellent communication & empathic skills,
- You have the ability to be creative and innovative.
- You speak English fluently (any other language would be a plus).
- Flexibility to work on weekends, holidays, and during peak retail hours.

**While at Sephora, you’ll enjoy...**
- ** The people.** You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with.
- ** The learning.** We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
- ** The culture.** As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000 stores, are united by a common goal - to reimagine the future of beauty.

You can **unleash your creativity,** because we’ve got disruptive spirit. You can** learn and evolve,** because we empower you to be your best. You can **be yourself,** because you are what sets us apart. **_This,_** is the future of beauty. Reimagine your future, at Sephora.**

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

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