Supervisor Fragrance

7 months ago

Manchester, United Kingdom Sephora Full time

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

We are united by a common goal - **to reimagine the future of beauty.**

**The opportunity**:
Sephora is a renowned beauty retailer at the forefront of the cosmetics industry. Our vibrant stores offer an extensive range of high-quality skincare, makeup, and fragrance products. Join our team as we empower individuals to express their unique beauty and provide exceptional customer experiences.

**As a Supervisor - Fragrances, you will be responsible for overseeing and managing a team of Beauty Advisors in the Fragrance Department of a Sephora store. Your primary focus will be to provide exceptional customer service, drive sales, and ensure the successful operation of the fragrance section. You will be responsible for leading and motivating your team to achieve sales targets, delivering a high level of product knowledge, and fostering a positive and engaging work environment.**

**Key Responsibilities**:
**Team Leadership**: Lead, train, and mentor a team of 12+ Beauty Advisors, ensuring they deliver exceptional customer service. Motivate and inspire the team to meet and exceed sales targets, providing guidance and support as needed. Conduct regular team meetings to communicate goals, performance expectations, and provide feedback.

**Sales and Customer Service**: Drive fragrance sales by actively engaging with customers, offering personalized recommendations, and demonstrating product knowledge. Set and monitor individual and team sales goals, implementing strategies to achieve and exceed targets. Ensure the highest level of customer service is provided at all times, resolving customer issues or complaints promptly and effectively.

**Operational Efficiency**: Ensure compliance with Sephora's policies and procedures, including cash handling, inventory management, and loss prevention. Oversee stock replenishment, inventory control, and maintenance of stock levels. Assist in organizing and executing promotional events, product launches, and beauty classes.

**Team Development and Performance Management**:Conduct regular performance evaluations and provide ongoing coaching and feedback to team members.** **Identify training needs and facilitate training sessions to enhance product knowledge and sales skills.** **Assist in the recruitment, hiring, and onboarding of new team members.

**Skills**:

- Proven experience in a supervisory or leadership role, preferably in the beauty or retail industry.
- Passion for fragrances and a strong understanding of the beauty industry.
- Excellent communication, interpersonal, and customer service skills.
- Sales-driven mindset with a track record of meeting and exceeding targets.
- Strong leadership abilities with the ability to motivate and inspire a team.
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
- Proficiency in using technology and point-of-sale systems.
- Flexible availability.

**While at Sephora, you’ll enjoy...**
- ** The people.** You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with.
- ** The learning.** We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
- ** The culture.** As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000 stores, are united by a common goal - to reimagine the future of beauty.

You can **unleash your creativity,** because we’ve got disruptive spirit. You can** learn and evolve,** because we empower you to be your best. You can **be yourself,** because you are what sets us apart. **_This,_** is the future of beauty. Reimagine your future, at Sephora.**

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

  • Supervisor Fragrance

    7 months ago

    Manchester, United Kingdom Sephora Full time

    At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. We are united...

  • Senior Sales Consultant

    2 weeks ago

    Manchester, United Kingdom Kao Corp. Full time

    Overview: We are looking for an experienced individual with a passion for luxury to join us as a **Senior Sales Consultant** in our **Trafford Centre** store! Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for...

  • Supervisor - Ralph Lauren

    7 months ago

    Manchester, United Kingdom House of Fraser Full time

    **Company Description** **_ About us _** Ralph Lauren Corporation is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances. For over 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands...

  • Supervisor, Selfridges Men's

    3 days ago

    Manchester, United Kingdom Christian Louboutin Full time

    Under the leadership and guidance of the Store Management, as a Supervisor you are responsible for providing outstanding customer service, building and maintaining a loyal client base, providing clients with product knowledge, informing clients of new arrivals and working as part of a team to meet individual, boutique and brand objectives. You are the...

  • Supervisor, Selfridges Men's

    3 days ago

    Manchester, United Kingdom Christian Louboutin Full time

    Under the leadership and guidance of the Store Management, as a Supervisor you are responsible for providing outstanding customer service, building and maintaining a loyal client base, providing clients with product knowledge, informing clients of new arrivals and working as part of a team to meet individual, boutique and brand objectives. You are the...

  • Supervisor - Trafford - 40 Hours

    2 weeks ago

    Manchester, United Kingdom Lacoste Full time

    Join our Retail team of truly **engaging** and **inspirational **Crocodiles **driven to deliver **exceptional service, building loyal **connections **with our**customer**. At the crossroads of fashion and sport, Lacoste liberates and creates movement. Both universal and timeless, it crosses cultures, oceans and generations to inspire each and...

  • Supervisor - Trafford - 40 Hours

    3 weeks ago

    Manchester, United Kingdom Lacoste Full time

    Join our Retail team of truly **engaging** and **inspirational **Crocodiles **driven to deliver **exceptional service, building loyal **connections **with our**customer**. At the crossroads of fashion and sport, Lacoste liberates and creates movement. Both universal and timeless, it crosses cultures, oceans and generations to inspire each and...

  • Supervisor - Ralph Lauren

    3 weeks ago

    Manchester, United Kingdom House of Fraser Full time

    Company Description **_ About us _** Ralph Lauren Corporation is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances. For over 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and...

  • Supervisor, Selfridges Manchester

    4 days ago

    Manchester, United Kingdom Christian Louboutin Full time

    Overview and purpose of the role: Under the leadership and guidance of the Store Management, as a Supervisor you are responsible for providing outstanding customer service, building and maintaining a loyal client base, providing clients with product knowledge, informing clients of new arrivals and working as part of a team to meet individual, boutique and...

  • Supervisor, Selfridges Manchester

    3 days ago

    Manchester, United Kingdom Christian Louboutin Full time

    Overview and purpose of the role: Under the leadership and guidance of the Store Management, as a Supervisor you are responsible for providing outstanding customer service, building and maintaining a loyal client base, providing clients with product knowledge, informing clients of new arrivals and working as part of a team to meet individual, boutique...

  • Supervisor, Selfridges Manchester

    5 days ago

    Manchester, United Kingdom Christian Louboutin Full time

    Overview and purpose of the role:Under the leadership and guidance of the Store Management, as a Supervisor you are responsible for providing outstanding customer service, building and maintaining a loyal client base, providing clients with product knowledge, informing clients of new arrivals and working as part of a team to meet individual, boutique and...

  • Supervisor, Selfridges Manchester

    4 days ago

    Manchester Area, United Kingdom Christian Louboutin Full time

    Overview and purpose of the role: Under the leadership and guidance of the Store Management, as a Supervisor you are responsible for providing outstanding customer service, building and maintaining a loyal client base, providing clients with product knowledge, informing clients of new arrivals and working as part of a team to meet individual, boutique and...

  • Supervisor, Selfridges Manchester

    4 days ago

    Manchester Area, United Kingdom Christian Louboutin Full time

    Overview and purpose of the role:Under the leadership and guidance of the Store Management, as a Supervisor you are responsible for providing outstanding customer service, building and maintaining a loyal client base, providing clients with product knowledge, informing clients of new arrivals and working as part of a team to meet individual, boutique and...

  • Supervisor, Selfridges Manchester

    5 days ago

    Manchester Area, United Kingdom Christian Louboutin Full time

    Overview and purpose of the role:Under the leadership and guidance of the Store Management, as a Supervisor you are responsible for providing outstanding customer service, building and maintaining a loyal client base, providing clients with product knowledge, informing clients of new arrivals and working as part of a team to meet individual, boutique and...