IT Support Specialist
1 month ago
We are seeking a highly skilled IT Support Specialist to join our team at Charles River Community Health. As an IT Support Specialist, you will be responsible for providing technical support to end-users, troubleshooting and resolving technical issues, and performing routine maintenance tasks to ensure the smooth operation of our IT systems.
Key Responsibilities:
- Provide technical support to end-users via phone, email, and in-person
- Troubleshoot and resolve technical issues related to hardware, software, and network connectivity
- Perform routine maintenance tasks, such as software updates and hardware replacements
- Configure and deploy new hardware and software
- Document and track technical issues and resolutions
Requirements:
- Minimum 2 years of experience in IT support
- Strong knowledge of Windows operating systems and Microsoft Office
- Experience with network protocols and hardware
- Excellent communication and problem-solving skills
About Us:
Charles River Community Health is a comprehensive practice providing medical, pharmacy, dental, behavioral health, optical, and vision services to diverse underserved local communities. We are committed to providing patients with timely access to the right care, at the right place and at the right time, collaborating with other organizations to connect patients with a comprehensive range of services and provide continuity of care, and creating new community partnerships to meet the changing needs of patients and the community.
Benefits:
- Medical, vision, and dental insurance
- Short and long-term disability insurance
- Life insurance
- Generous paid time off
- Flexible spending account
- Employee assistance program
- Tickets at work
- Health reimbursement arrangement
- Travel reimbursement
- Professional development opportunities
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