Senior Customer Service Representative

3 weeks ago


Redditch, Worcestershire, United Kingdom Bell Cornwall Recruitment Full time

Bell Cornwall Recruitment is seeking a skilled Debt Recovery Specialist to join their team in Redditch. The successful candidate will be responsible for reviewing and actioning accounts at various diary statuses, updating computer records, and negotiating payment arrangements.

The ideal candidate will have excellent communication skills, a positive attitude, and strong work ethic. They will be able to interact effectively at all levels and demonstrate a customer-centric approach.

  • Key responsibilities will include:
  • Reviewing and actioning accounts at various diary statuses.
  • Updating computer records following activity on an account.
  • Negotiating payment arrangements following client guidelines.

Requirements: Customer service or contact centre experience, excellent communication skills, and a positive attitude.



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