Sales and Customer Service Representative

1 week ago


Redditch, Worcestershire, United Kingdom Yours Full time

Sales and Customer Service Representative

Are you passionate about delivering exceptional customer experiences and driving sales growth? We're looking for a skilled Sales and Customer Service Representative to join our team at Yours Clothing.

About the Role

We're seeking a highly motivated and customer-focused individual to work in our retail store, providing outstanding service to our customers and contributing to the success of our business.

Key Responsibilities

  • Optimise sales and individual customer purchases
  • Engage customers by delivering a first-class customer service
  • Operate till and handle financial transactions
  • Replenish stock with our fantastic products and specialist brands
  • Assist with deliveries and stock handling on a regular basis
  • Undertake cleaning and housekeeping duties
  • Ensure compliance with all company procedures
  • Take responsibility for personal development and actively seek opportunities for improvement
  • Responsible for Health and Safety

What We Need From Our Team Members

  • A warm, friendly, and engaging personality is essential
  • To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed
  • A proven ability to work well within a team and to use own initiative
  • Ability to adapt to frequent change and a high-pressure environment
  • Experience in a customer service role with face-to-face customer contact is highly desirable
  • Experience in a retail environment with a quality brand is desirable but not essential
  • Knowledge and understanding of High Street fashion

Working with Us

At Yours Clothing, we're passionate about providing the best value on the UK high street and internet for curvy customers. We're a fast-paced, ever-evolving business that's full of excitement and opportunities for growth and development.

What We Offer

We offer a competitive hourly rate of £11.63 per hour, regardless of age, and a minimum guaranteed number of weekly hours. We're looking for someone who is flexible and able to work more hours during peak trading periods.

About Us

Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand, and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online.



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