Sales and Support Specialist
5 days ago
This Sales and Support Specialist position offers a unique opportunity to work in a dynamic environment, providing exceptional customer service and building strong relationships with clients.
The successful candidate will be responsible for placing outbound calls, analyzing customer accounts, and maintaining detailed records of customer interactions. A strong background in targeted sales and/or outbound calling is essential, as well as proficiency in Microsoft Office (Word, Excel, Outlook).
The salary for this role is approximately £25,000 DOE, with an additional £10,000 bonus and benefits package.
Key Responsibilities:
- Engage with customers through outbound calls to provide solutions and upsell internal products and services
- Analyze customer accounts to identify opportunities for growth and improvement
- Maintain accurate and detailed records of customer interactions via CRM system
- Provide a knowledgeable, positive customer experience through effective communication and problem-solving
- Work collaboratively as part of a sales and support team to share ideas, knowledge, and resources
Requirements:
- Excellent customer service skills and ability to build strong relationships
- Preferably 1 year's experience in targeted sales and/or outbound calling
- Proficient user of Microsoft Office (Word, Excel, Outlook)
- Strong analytical and problem-solving skills
- Self-motivated individual with drive to exceed expectations
Benefits:
- Fantastic opportunity to work with one of the fastest-growing international distribution and outsourcing groups
- Career development and advancement opportunities
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