Customer Experience Specialist

5 days ago


West Midlands, United Kingdom Wildcare Ltd UK Full time
About Wildcare Ltd UK

Wildcare Ltd UK is a leading supplier of products for protected species, serving a diverse customer base including ecologists, developers, and wildlife enthusiasts.

Job Summary

We are seeking a highly motivated Sales and Customer Service Representative to provide exceptional customer service and drive sales growth. The ideal candidate will possess excellent interpersonal skills, a strong work ethic, and a passion for the industry.

Key Responsibilities
  • Provide top-notch customer service to ensure customer satisfaction and loyalty.
  • Recommend and sell products to meet customer needs, leveraging in-depth product knowledge.
  • Manage the sales process from initial contact to financial transaction, ensuring seamless customer experience.
  • Handle customer complaints and returns efficiently, maintaining a positive reputation for Wildcare Ltd UK.
  • Answer customer inquiries, provide product information, and resolve issues in a timely manner.
  • Maintain accurate records of customer interactions, product inventory, and sales data.
  • Participate in corporate events and trade shows to promote Wildcare Ltd UK's products and services.
  • Perform other duties as required to support business growth and customer satisfaction.
Requirements
  • Proven experience in sales, customer service, or a related field.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
  • Positive attitude, with a passion for delivering exceptional customer service and driving sales growth.
  • Ability to work well in a team environment, with a collaborative and supportive approach.
  • Highly motivated and results-driven, with a strong work ethic and a desire to succeed.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


  • West Bromwich, United Kingdom InstaStaff Full time

    InstaStaff are currently recruiting for a Customer Service Specialist to join their remote team based at West Bromwich bus depo. As a Customer Experience Specialist, you’re highly skilled at uncovering customers needs and delivering the best journey solutions for them. You will deliver an exceptional customer experience by being knowledgeable, friendly...


  • West Bromwich, United Kingdom InstaStaff Full time

    InstaStaff are currently recruiting for a Customer Service Specialist to join their remote team based at West Bromwich bus depo.As a Customer Experience Specialist, you’re highly skilled at uncovering customers needs and delivering the best journey solutions for them. You will deliver an exceptional customer experience by being knowledgeable, friendly and...


  • West Bromwich, United Kingdom InstaStaff Full time

    InstaStaff are currently recruiting for a Customer Service Specialist to join their remote team based at West Bromwich bus depo.As a Customer Experience Specialist, you’re highly skilled at uncovering customers needs and delivering the best journey solutions for them. You will deliver an exceptional customer experience by being knowledgeable, friendly and...


  • West Midlands, United Kingdom Platform Housing Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be the first point of contact for our customers, providing exceptional service and support to resolve their queries and concerns.Key ResponsibilitiesProvide excellent customer...

  • Customer Experience

    4 weeks ago


    West Midlands, United Kingdom MIDLAND HEART HOUSING Full time

    Customer Experience & Quality ManagerLocation: Birmingham, Bath Row, B15 1LZSalary: £60,606 per annumHours: 35 hours per weekContract: PermanentAs a leading Housing organisation, we take pride in ensuring our tenants receive the highest level of customer service whilst remaining focused on the changing regulatory landscape. Join us now as a Customer...


  • West Midlands, United Kingdom ScS - Sofa Carpet Specialist Full time

    About the Role:We are seeking a highly skilled Digital Merchandising Executive to join our team at ScS - Sofa Carpet Specialist. As a Digital Merchandising Executive, you will play a crucial role in driving the success of our digital channels and ensuring that our customers have an exceptional online experience.Key Responsibilities:Develop and implement...


  • West Bromwich, United Kingdom West Midlands Combined Authority Full time

    Job Introduction If you are passionate about delivering exceptional customer service and enjoy problem solving and meeting new people, then I may have just the role for you. We are looking for full-time Customer Experience Specialist, who will put our customers’ needs first and confidently assist and guide them at our Bus Stations. When a customer needs...


  • West Midlands, United Kingdom Platform Housing Group Full time

    About the RoleWe are seeking an experienced Customer Experience Manager to lead our Customer Care team and deliver a high-quality customer experience.This is a fantastic opportunity for a seasoned professional to join our dynamic and forward-thinking social housing business, Platform Housing Group.Key ResponsibilitiesProvide leadership and support to the...


  • West Midlands, United Kingdom Platform Housing Group Full time

    About the RoleWe are seeking an experienced Customer Experience Manager to lead our Customer Care team and deliver a high-quality customer experience.This is a fantastic opportunity for a seasoned professional to join our dynamic and forward-thinking social housing business, Platform Housing Group.Key ResponsibilitiesProvide leadership and support to the...


  • West Midlands, United Kingdom ScS - Sofa Carpet Specialist Full time

    About ScS - Sofa Carpet SpecialistWe are a leading UK retailer of sofas and carpets, with a strong presence on retail parks across the country. Our company has a rich history, dating back over a century, and has established itself as a trusted brand in the home furnishings industry.Our MissionWe are committed to providing our customers with an exceptional...


  • West Midlands, United Kingdom ScS - Sofa Carpet Specialist Full time

    About ScS - Sofa Carpet SpecialistWe are a leading UK retailer of sofas and carpets, with a strong presence on retail parks across the country. Our company has a rich history, dating back over a century, and has established itself as a trusted brand in the home furnishings industry.Our MissionWe are committed to providing our customers with an exceptional...


  • West Midlands, United Kingdom Harnham Full time

    Position OverviewCustomer Relationship Management Specialist - Automotive SectorHybrid Work Model, 3 Days On-Site (Monday to Wednesday)Salary: Up to £35,000About the Organization:Join the leading retailer in the UK specializing in automotive and cycling products and services. This position is part of the HMC team, collaborating with two additional teams,...


  • West Bridgford, Nottinghamshire, United Kingdom Sodexo Prestige Venues & Events Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Staff Member at Sodexo Prestige Venues & Events.Key ResponsibilitiesProvide exceptional customer service to guests, ensuring a positive experience throughout their visit.Handle, prepare, and serve a variety of beverages, including alcoholic and...


  • West Bridgford, Nottinghamshire, United Kingdom Sodexo Prestige Venues & Events Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Staff Member at Sodexo Prestige Venues & Events.Key ResponsibilitiesProvide exceptional customer service to guests, ensuring a positive experience throughout their visit.Handle, prepare, and serve a variety of beverages, including alcoholic and...


  • West Midlands, United Kingdom ISS Full time

    About the RoleWe are seeking a highly skilled and enthusiastic individual to join our team as a Host/Hostess at ISS. As a key ambassador for our company, you will be responsible for creating a positive experience for guests and colleagues alike.Key ResponsibilitiesProvide exceptional customer service at all times, ensuring a warm and welcoming environment...


  • West Midlands, United Kingdom ISS Full time

    About the RoleWe are seeking a highly skilled and enthusiastic individual to join our team as a Host/Hostess at ISS. As a key ambassador for our company, you will be responsible for creating a positive experience for guests and colleagues alike.Key ResponsibilitiesProvide exceptional customer service at all times, ensuring a warm and welcoming environment...


  • Solihull, West Midlands, United Kingdom Legal & General Full time €23,000

    Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income,...


  • South West England, United Kingdom Invista Careers Full time

    About Invista CareersAs a leading company in the nylon 6,6 and polypropylene value chains, Invista has a long history of delivering high-quality products and services to the market. Our business philosophy empowers employees to unleash their potential and create value for themselves and the company.Job SummaryWe are seeking an enthusiastic and...


  • South West England, United Kingdom Invista Careers Full time

    About Invista CareersAs a leading company in the nylon 6,6 and polypropylene value chains, Invista has a long history of delivering high-quality products and services to the market. Our business philosophy empowers employees to unleash their potential and create value for themselves and the company.Job SummaryWe are seeking an enthusiastic and...


  • South West England, United Kingdom Invista Careers Full time

    Company description:As a Koch company, INVISTA has a long history of working to make the world around you a better place. From parts for the automotive industry to medical equipment, air bags, food packaging and clothing, our ingredients in the nylon 6,6 and polypropylene value chains help bring many of lifes essential products to market. At Koch, employees...