Customer Experience Specialist
5 days ago
Wildcare Ltd UK is a leading supplier of products for protected species, serving a diverse customer base including ecologists, developers, and wildlife enthusiasts.
Job SummaryWe are seeking a highly motivated Sales and Customer Service Representative to provide exceptional customer service and drive sales growth. The ideal candidate will possess excellent interpersonal skills, a strong work ethic, and a passion for the industry.
Key Responsibilities- Provide top-notch customer service to ensure customer satisfaction and loyalty.
- Recommend and sell products to meet customer needs, leveraging in-depth product knowledge.
- Manage the sales process from initial contact to financial transaction, ensuring seamless customer experience.
- Handle customer complaints and returns efficiently, maintaining a positive reputation for Wildcare Ltd UK.
- Answer customer inquiries, provide product information, and resolve issues in a timely manner.
- Maintain accurate records of customer interactions, product inventory, and sales data.
- Participate in corporate events and trade shows to promote Wildcare Ltd UK's products and services.
- Perform other duties as required to support business growth and customer satisfaction.
- Proven experience in sales, customer service, or a related field.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
- Positive attitude, with a passion for delivering exceptional customer service and driving sales growth.
- Ability to work well in a team environment, with a collaborative and supportive approach.
- Highly motivated and results-driven, with a strong work ethic and a desire to succeed.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
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Customer Experience Specialist
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Customer Experience Specialist
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Customer Experience Representative
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Customer Experience Specialist
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