Customer Experience Specialist

7 days ago

West Bridgford, Nottinghamshire, United Kingdom Sodexo Prestige Venues & Events Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Staff Member at Sodexo Prestige Venues & Events.

Key Responsibilities
  • Provide exceptional customer service to guests, ensuring a positive experience throughout their visit.
  • Handle, prepare, and serve a variety of beverages, including alcoholic and non-alcoholic drinks.
  • Welcoming guests and taking orders in a friendly and efficient manner.
  • Care about customer satisfaction and deliver the optimal client service experience.
  • Serve guests in a clean and safe work environment, maintaining high standards of hygiene and presentation.
  • Help answer questions and make suggestions regarding food and beverage choices and related items.
  • Excellent verbal communication skills, with the ability to work effectively in a team environment.
  • Being friendly yet professional, with a flexible attitude and ability to adapt to changing situations.
  • Being a team player with an ability to resolve conflict and take criticism.
  • Good attention to detail and punctuality, with a proactive approach to work.
  • Experience within hospitality, with a strong desire to deliver exceptional customer experiences.
About Us

Sodexo Prestige Venues & Events is a world-leading food and facilities management company, providing exceptional experiences to guests at prestigious venues across the globe. We take pride in crafting unique and memorable events, and we're looking for talented individuals to join our team.

Why Choose Us

At Sodexo Prestige Venues & Events, we believe in making every moment count for our guests and our team members. We offer a dynamic and inclusive work environment, with opportunities for career progression and professional development. Join our team and be part of something greater – delivering exceptional experiences that leave a lasting impression.

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