Customer Experience Specialist

2 weeks ago


South West England, United Kingdom Invista Careers Full time

Company description:

As a Koch company, INVISTA has a long history of working to make the world around you a better place. From parts for the automotive industry to medical equipment, air bags, food packaging and clothing, our ingredients in the nylon 6,6 and polypropylene value chains help bring many of lifes essential products to market.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Job description:

For the Nylon Polymer business, we are looking for an enthusiastic and entrepreneurial individual to join our customer experience team on a full-time basis and who will thrive within our Principle-Based Management culture.

  • Be responsible for the end-to-end order fulfilment process within our Nylon Upstream business.
  • Be the customer facing representative on all supply chain activities, developing strong relationships with your customer counterparts and stakeholders
  • Gather customer insights, identify and capture profitable opportunities that create mutually beneficial outcomes for our us and our customers.
  • Manage customer purchase orders and collaborating with stakeholders globally to ensure we can deliver on time and in full.
  • Utilize tools such as SAP ERP, Salesforce and PowerBi to manage your customer orders and supply chain requirements.


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