Sales and Retention Director
2 weeks ago
**Job Summary**
This is a full-time position reporting directly into the General Manager. As a Sales and Retention Manager at Everlast Gyms, you will be responsible for supporting the General Manager and the wider team in the successful operation of the gym. Your specific responsibilities will include driving new member sales, maximising retention & overall growth of the live member movement through various strategies inside and outside of the gym.
**Key Responsibilities**
• Represent Everlast Gyms as an ambassador for fitness
• Demonstrate our elevated ways of working always
• Advocate for our sales process, leading by example and supporting the wider team to improve confidence and performance
• Drive new member sales and retain existing members to grow live member movement
• Own the activity planners for the gym and ensure they are thorough, well planned and executed
• Implement strategies to increase lead generation both internally and externally
• Monitor our dashboards and KPIs, communicating key insights to the wider team
• Drive all revenue lines from membership sales to product & secondary, to drive profitability of the gym
• Prepare and deliver monthly sales presentations to wider management team
• Build key relationships with local businesses to evolve local partnerships
• Develop the #WeMoveBusinesses membership opportunities (both new and existing)
• Lead by example on reception and the gym floor in this member facing role designed to enhance every visit
• Buy-in to national focuses & incentives like #WorkoutWednesday & #WeCommunicate
• Deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them on a daily basis
• Support the General Manager and wider team with any operational tasks necessary to ensure the business operates correctly, including Health & Safety, Facilities, Maintenance, Recruitment
• Deliver consistently high standards of cleanliness and presentation at all times whenever in the gym
**Requirements**
• Passion for health, fitness and wellness
• Strong leadership qualities
• Adaptability in communication style to meet the needs of diverse stakeholders
• Positive, solutions driven mindset in the face of adversity
• Member champion mentality with exceptional interpersonal skills
• Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role
• Flexibility in working hours and location to support the needs of the business including weekends and Bank Holidays when required
**What We Offer**
Everlast Gyms offers a competitive salary and bonus structure, as well as opportunities for training and development through Frasers Group. We also offer a range of benefits, including 20% discount across all Frasers Group facias, eligibility for the Fearless 1000 bonus scheme, and free gym membership. We are committed to supporting our team members in achieving their potential and offer a range of opportunities for career development and growth.
Want to know more about our brand and what we do? Please visit our LinkedIn page.
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