Patient Services Coordinator

4 weeks ago


Bradford, Bradford, United Kingdom Hollyns Health & Wellbeing Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Administrator to join our Administration team at Hollyns Health & Wellbeing. As a key member of our team, you will be responsible for providing exceptional administrative support to our patients and healthcare professionals.

Main Responsibilities
  • Manage patient appointments, including making and confirming bookings, and sending reminders.
  • Process patient requests, including handling phone calls, emails, and in-person inquiries.
  • Maintain accurate and up-to-date patient records, including medical history, contact information, and treatment plans.
  • Assist with the preparation and distribution of patient correspondence, including letters, reports, and other documents.
  • Provide administrative support to our healthcare professionals, including preparing patient files, updating medical records, and performing other tasks as needed.
  • Ensure the smooth operation of our reception area, including greeting patients, handling payments, and maintaining a clean and organized environment.
  • Collaborate with other team members to achieve our goals and objectives, and contribute to a positive and supportive work environment.
Requirements
  • Previous experience in a customer service or administrative role, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, healthcare professionals, and other stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Proficiency in computer software, including Microsoft Office and practice management systems.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Flexibility to work varied hours, including evenings and weekends, as needed.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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