Patient Services Coordinator

1 month ago


Bradford, Bradford, United Kingdom Hollyns Health & Wellbeing Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Administrator to join our Administration team at Hollyns Health & Wellbeing. As a key member of our team, you will be responsible for providing exceptional administrative support to our patients and healthcare professionals.

Main Responsibilities
  • Manage patient appointments, including making and confirming bookings, and sending reminders.
  • Process patient requests, including handling phone calls, emails, and in-person inquiries.
  • Provide administrative support to our healthcare professionals, including preparing patient records, and maintaining accurate and up-to-date records.
  • Assist with the coordination of patient care, including arranging transportation, and communicating with patients and their families.
  • Perform various administrative tasks, including data entry, filing, and maintaining accurate records.
About Us

Hollyns Health & Wellbeing is a proactive practice with two sites, serving approximately 12,800 patients. We offer a range of additional services, including warfarin, pain management, sexual health, and minor surgery. Our administration and clinical teams work closely together to ensure the smooth running of our services.

Requirements
  • Previous experience in a customer service or administrative role.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and prioritize tasks effectively.
  • High level of accuracy and attention to detail.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer

We offer a competitive salary, excellent benefits package, and opportunities for professional development and growth. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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