Patient Services Coordinator

3 weeks ago


Bradford, Bradford, United Kingdom Hollyns Health & Wellbeing Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Administrator to join our Administration team at Hollyns Health & Wellbeing. As a key member of our team, you will be responsible for providing exceptional administrative support to our patients and healthcare professionals.

Main Responsibilities
  • Manage patient appointments, including making and confirming bookings, and sending reminders.
  • Process patient requests, including handling phone calls, emails, and in-person inquiries.
  • Maintain accurate and up-to-date patient records, including medical history and contact information.
  • Assist with the preparation and distribution of patient correspondence, including letters and reports.
  • Provide administrative support to our healthcare professionals, including preparing patient files and maintaining accurate records.
  • Ensure the smooth operation of our reception area, including greeting patients, handling payments, and maintaining a clean and organized environment.
Requirements
  • Previous experience in a customer service or administrative role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in computer software, including Microsoft Office and practice management systems.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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