Emergency Response Coordinator

4 days ago


Cardiff, Cardiff, United Kingdom INTERNATIONAL MEDICAL GROUP HOLDINGS LTD Full time

Job Summary:

We are seeking a highly skilled and experienced Emergency Response Coordinator to join our team at INTERNATIONAL MEDICAL GROUP HOLDINGS LTD. As an Emergency Response Coordinator, you will be responsible for providing critical support to our clients who are experiencing medical emergencies while traveling or living abroad.

Key Responsibilities:

  • Provide emergency assistance to clients who are injured or ill while traveling or living abroad
  • Coordinate medical care and arrange for transportation to medical facilities as needed
  • Handle claims and provide support to clients and their families during times of crisis
  • Work closely with our medical team to ensure that clients receive the best possible care
  • Develop and maintain relationships with medical providers and other stakeholders to ensure seamless coordination of care
  • Stay up-to-date on the latest medical developments and trends to provide the best possible support to our clients

Requirements:

  • Previous experience in emergency response or a related field
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Fluency in English and an additional language (German, French, or Italian)
  • Proficiency in Microsoft Office suite
  • Strong customer service skills and ability to work independently

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Flexible work arrangements, including remote work options


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