Customer Service Director
5 days ago
JAMES PERSE IS CURRENTLY HIRING A FULL-TIME SENIOR CLIENT ADVISOR FOR OUR NEWPORT LOCATION.
Job DescriptionThe Senior Client Advisor is responsible for achieving all objectives set forth by the company with a focus on client development and sales. They will set the example in areas of customer service excellence, adherence to visual merchandising standards, and operational standards.
- Achieve daily, monthly, and annual sales targets and key performance indicators.
- Establish relationships with clients and manage communication consistent with James Perse.
- Maintain exceptional customer service, client experience, and store standards.
- Ensure selling floor, merchandise, visuals, and store standards are maintained.
- Maintain and grow existing clients and reach new prospects through networking and outreach.
- Support operational tasks and projects.
- Open and close the store and conduct all opening and closing procedures.
- Local market knowledge of clientele base and brand competitors.
- High School Diploma or GED required.
- College Degree preferred.
- Prior experience in a retail/boutique store dealing with high-end goods, and clientele-oriented sales.
- Ideally has a cultivated and established clientele following.
- Experience working in retail environments with 7 days a week operation, which require open scheduling availability based on business needs.
Salary: $20 per hour plus commission on personal net sales.
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