Learner Engagement Specialist
1 week ago
Adult Learning Growth Coordinator
Full Time/ Permanent
£25, - £27, - Depending on experience & qualifications
Remote, however daily travel will be required in and around Hertfordshire so remote location needs to be local (essential).
Base Campus location will be St Albans
Oaklands College is seeking an inspirational and highly motivational Learner Engagement Specialist to support the implementation of our adult learning provision. This role will involve delivering high customer engagement with prospective students, referral sources such as JCPs, charities and employers, and providing advice and guidance to individuals.
The successful candidate will lead and develop the adult learning enrolment process across our learners in Hertfordshire, ensuring efficient and responsive onboarding of adult learners. Building relationships with these individuals during their programme to provide ongoing support and advice throughout their learning journey is key to this role.
Key Responsibilities:
Engage with learner and referral sources (E)
Hold a Level 2 IAG Qual (D)
Excellent IT skills including Microsoft Teams, CRM Systems and Microsoft Office (E)
Strong communication and customer service skills (E)
Previous experience with building and maintaining relationships with individuals and JCPs (E)
Proven track record in achieving targets (E)
What We Offer:
Automatic entry into the Local Government pension scheme
Life insurance
Generous Annual Leave – days pro rata plus 8 days bank holiday pro rata
Family friendly policies and flexible working opportunities available
Excellent CPD Opportunities to grow and develop through mentorship and coaching
Free Onsite Parking
Subsidised onsite restaurant
A cycle scheme and discounted gym membership
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