Mental Health Services Director

1 day ago


Nationwide, United Kingdom PAM Group Ltd Full time
Job Title: Mental Health Services Director

Location: Warrington HQ, PAM clinics and client sites

Salary:£45,000 - £60,000 per annum

Job Summary:

The Mental Health Services Director will lead and manage the psychological services team to ensure delivery of high-quality services while optimising team utilisation.

This role involves line management, performance monitoring, quality control, risk management, data analysis, and training development. The ideal candidate will have a postgraduate diploma in counselling, psychotherapy, CBT or equivalent, with at least two years of experience in a similar role.

Key Responsibilities:
  • Ensure all team members reach their daily billable hours and drive performance and productivity across the team.
  • Line manage team members, including absence management, regular one-to-one meetings, and annual reviews.
  • Monitor therapist work quality through feedback and audits, providing coaching to maintain and enhance service quality.
  • Duty manager responsibilities include risk management, liaison with operations, and responding to queries from therapists, clients, and clinical support.
  • Analyse data on service delivery and report findings to meet individual and departmental goals.
Required Skills and Qualifications:

The successful candidate will possess strong management and organisational skills, excellent verbal and written communication, and IT literacy. A clinical supervisor qualification is desirable, along with experience in safeguarding and managing risk.

Benefits:
  • We contribute 8% to your auto-enrolment pension, and you can make enhanced contributions up to 5%.
  • You'll enjoy 33 days' annual leave, including bank holidays, with the option to buy or sell up to 5 days.
  • Our life insurance scheme covers 4x your annual salary.
  • You'll also receive income protection, a health cash plan, Perkbox membership, long service rewards, flexible working hours, and access to EAP counselling and a GP line.
About Us:

PAM Group Ltd values diversity and inclusivity, creating an environment where everyone is valued and respected. We welcome applications from candidates with different backgrounds and experiences.



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