Operational Support Manager

1 day ago


Glasgow, Glasgow City, United Kingdom Hays Accountancy and Finance Full time

Job Title: Operational Support Manager

Hays Accountancy and Finance is seeking an experienced Operational Support Manager to join our team. The successful candidate will be responsible for assisting in team management and development, providing statistical data for management reports and financial forecasts, evaluating and improving casework processes, reviewing and signing standard outgoing correspondence, supporting team members as needed, liaising across the department, acting as a deputy for the manager when required, and performing other relevant tasks as directed.

Key Responsibilities
  • Assist in team management and development
  • Provide statistical data for management reports and financial forecasts
  • Evaluate and improve casework processes
  • Review and sign standard outgoing correspondence
  • Support team members as needed
  • Liaise across the department
  • Act as a deputy for the manager when required
  • Perform other relevant tasks as directed
Requirements

To succeed in this role, you will need strong people management skills, excellent communication, and organisational skills. You should be comfortable working in a busy office environment with a diverse client base. Ideally, you will have higher-level education or equivalent qualifications in Maths and English.

Personal Qualities:

  • Strong organisational skills
  • Ownership of tasks
  • Excellent verbal and written communication
  • Enthusiastic, results-driven, and cooperative
  • Positive and confident work approach
  • Client-focused
  • Commitment to quality work (first time, on time, every time)
  • Ability to work effectively in a team or independently
What We Offer

In return, we offer a competitive salary of $95,000 - $125,000 per annum, a hybrid working model (50% office-based), a positive culture supported by our core behaviours, opportunities for overtime during peak periods, and flexibility to work outside core hours as needed.



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