Operational Support Analyst

13 hours ago


Glasgow, Glasgow City, United Kingdom ZipRecruiter Full time

We're looking for an experienced International Business Operations Analyst to join our dynamic HR Consulting and Payroll teams at IRIS Software Group. As an integral part of our team, you'll be responsible for providing administrative support across Compensation & Benefits, HR Solutions, and Payroll teams. Your expertise will be crucial in maintaining client benefit data using Excel, entering and managing employee data in HR software and client systems, and creating and managing workflow processes for clients using HR software and CRM.

About the Role

This is an excellent opportunity for someone with a passion for HR or Payroll Administration to join a leading software company like IRIS Software Group. You'll work closely with our Compensation & Benefits, HR Solutions, and Payroll teams to ensure seamless operations and deliver world-class service to our clients.

Responsibilities and Requirements
  • Maintaining client benefit data using Excel.
  • Entering and managing employee data in HR software and client systems.
  • Creating and managing workflow processes for clients using HR software and CRM.
  • Providing client training and running reports to ensure smooth operations.
  • Assisting with onboarding new clients to the IRIS portal.
  • Managing annual tasks, user maintenance, and CRM administration.
  • Minimum 1 year of HR or Payroll Administration experience.
  • Familiarity with HRIS and CRM systems, and experience with global companies.
  • High proficiency in Excel and the Microsoft Office suite.


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