Claims Team Leadership Position
3 days ago
We are seeking an experienced Claims Team Manager to oversee the processing of insurance claims. The successful candidate will be responsible for leading a team of claim handlers, providing guidance and training, and ensuring the efficient and accurate processing of claims.
Key Responsibilities:- Lead a team of 12-16 claim handlers, providing guidance and training to ensure they meet productivity and quality targets.
- Monitor individual and team performance, identifying areas for improvement and implementing corrective actions.
- Oversee the processing of insurance/emergency claims from start to finish, ensuring compliance with company policies and industry regulations.
- Review and approve complex or high-value claims, ensuring accuracy and timeliness.
- Compile and analyze data related to claims processing metrics, generating reports for management to assess team performance and efficiency.
- Making recommendations for process improvements based on data analysis, implementing quality assurance processes to minimize errors and inaccuracies.
- Regularly listen to calls to understand any blockers to overall customer experience, addressing issues affecting claim processing efficiency or accuracy via regular audits.
- Resolve escalated customer issues or complaints, prioritizing informal resolution and ensuring a high level of customer satisfaction with the claims process.
- Develop strategies to improve customer service within the claims department, consistently delivering key KPIs such as Telephony, Claim Progression, Closed Claims, Revenue, and Deployment.
- Engage with key stakeholders to make resourceful decisions quickly to mitigate failure, and work cross-functionally to share resources where appropriate to sustain performance.
- Stay up-to-date with insurance laws, regulations, and industry trends, ensuring the claims team adheres to all legal and regulatory requirements.
- Implement training programs to educate team members on compliance issues, working closely with other departments particularly during seasonal uplift and surge.
- Collaborate with IT teams to implement or improve claim processing systems, participating in cross-functional projects to enhance overall business operations.
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Claims Team Manager
2 weeks ago
Preston, Lancashire, United Kingdom Davies Group Full timeJob Title: Claims Team Manager - Leadership RoleAbout the Role:We are seeking an experienced Claims Team Manager to lead our Home Emergency Claims Team in the UK and Ireland. As a key member of our leadership team, you will be responsible for overseeing the processing of insurance/emergency claims from start to finish, ensuring that claims are handled in...
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Claims Team Manager
2 weeks ago
Preston, Lancashire, United Kingdom Davies Group Full timeJob Title: Claims Team ManagerAs a Claims Team Manager at Davies Group, you will lead a team of 12-16 claim handlers in processing insurance/emergency claims from start to finish. Your responsibilities will include:Providing guidance, training, and mentorship to team membersMonitoring individual and team performance to ensure productivity and quality targets...
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Claims Team Lead
4 days ago
Preston, Lancashire, United Kingdom Davies Full timeClaims Team Leadership RoleWe are seeking a seasoned Claims Team Lead to join our team at Davies. As a key member of our claims department, you will be responsible for overseeing a team of insurance claim professionals who work to process claims efficiently, accurately, and in compliance with regulations.Responsibilities:Lead a team of 12-16 claim...
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Claims Team Lead
3 weeks ago
Preston, Lancashire, United Kingdom Davies Group Full timeJob Title: Claims Team ManagerWe are seeking an experienced Claims Team Manager to lead our Home Emergency Claims Team. As a key member of our team, you will be responsible for managing a team of claim handlers, providing guidance and training, and ensuring that claims are processed efficiently and effectively.Key Responsibilities:Lead a team of 12-16 claim...
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Claims Team Lead
3 weeks ago
Preston, Lancashire, United Kingdom Davies Group Full timeJob Title: Claims Team ManagerWe are seeking an experienced Claims Team Manager to lead our Home Emergency Claims Team. As a key member of our team, you will be responsible for managing a team of claim handlers, providing guidance and training, and ensuring that claims are processed efficiently and effectively.Key Responsibilities:Lead a team of 12-16 claim...
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Weekend Claims Team Lead
3 weeks ago
Preston, Lancashire, United Kingdom Davies Group Full timeJob Title: Weekend Claims Team ManagerWe are seeking an experienced and skilled Weekend Claims Team Manager to join our team at Davies Group. As a key member of our claims operations team, you will be responsible for leading a team of claim handlers and ensuring the efficient and effective processing of insurance claims.Key Responsibilities:Lead a team of...
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Weekend Claims Team Lead
3 weeks ago
Preston, Lancashire, United Kingdom Davies Group Full timeJob Title: Weekend Claims Team ManagerWe are seeking an experienced and skilled Weekend Claims Team Manager to join our team at Davies Group. As a key member of our claims operations team, you will be responsible for leading a team of claim handlers and ensuring the efficient and effective processing of insurance claims.Key Responsibilities:Lead a team of...
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Claims Team Lead
1 week ago
Preston, Lancashire, United Kingdom Davies Group Full timeJob Title: Claims Team LeadJob Summary:We are seeking a skilled Claims Team Lead to join our team at Davies Group. As a Claims Team Lead, you will be responsible for leading a team of claim handlers and overseeing the processing of insurance/emergency claims from start to finish.Key Responsibilities:Leading a team of claim handlersProviding guidance,...
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Claims Team Lead
2 weeks ago
Preston, Lancashire, United Kingdom Davies Group Full timeJob Title: Claims Team ManagerAt Davies Group, we are seeking a highly skilled and experienced Claims Team Manager to lead our Home Emergency Claims Team.Key Responsibilities:Lead a team of 12-16 claim handlers and provide guidance, training, and mentorship to ensure productivity and quality targets are met.Oversee the processing of insurance/emergency...
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Claims Team Lead
2 weeks ago
Preston, Lancashire, United Kingdom Davies Full timeJob Title: Claims Team ManagerJob Summary: We are seeking an experienced Claims Team Manager to lead our team of claim handlers in the UK and Ireland. As a Claims Team Manager, you will be responsible for guiding, training, and mentoring team members to ensure productivity and quality targets are met.Key Responsibilities:Oversee the processing of...
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Insurance Claims Team Lead
1 week ago
Preston, Lancashire, United Kingdom Davies Full timeJob Title: Insurance Claims Team LeadJob Summary:We are seeking an experienced Insurance Claims Team Lead to join our team at Davies. As a key member of our leadership team, you will be responsible for leading a team of claim handlers and ensuring the smooth operation of our claims process.Key Responsibilities:Lead a team of claim handlers and provide...
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Claims Team Lead
3 weeks ago
Preston, Lancashire, United Kingdom Davies Group Full timeJob Title: Claims Team ManagerJob Summary:We are seeking an experienced Claims Team Manager to lead our team of claim handlers in the UK and Ireland. As a Claims Team Manager, you will be responsible for overseeing the processing of insurance/emergency claims from start to finish, ensuring that claims are handled in accordance with company policies and...
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Claims Team Lead
3 weeks ago
Preston, Lancashire, United Kingdom Davies Group Full timeJob Title: Claims Team ManagerJob Summary:We are seeking an experienced Claims Team Manager to lead our team of claim handlers in the UK and Ireland. As a Claims Team Manager, you will be responsible for overseeing the processing of insurance/emergency claims from start to finish, ensuring that claims are handled in accordance with company policies and...
-
Claims Team Lead
1 month ago
Preston, Lancashire, United Kingdom Davies Group Full timeJob Title: Claims Team ManagerWe are seeking an experienced Claims Team Manager to lead our team of claim handlers in the UK and Ireland. As a Claims Team Manager, you will be responsible for overseeing the processing of insurance/emergency claims from start to finish, ensuring that claims are handled in accordance with company policies and industry...
-
Claims Team Lead
1 month ago
Preston, Lancashire, United Kingdom Davies Group Full timeJob Title: Claims Team ManagerWe are seeking an experienced Claims Team Manager to lead our team of claim handlers in the UK and Ireland. As a Claims Team Manager, you will be responsible for overseeing the processing of insurance/emergency claims from start to finish, ensuring that claims are handled in accordance with company policies and industry...
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Weekend Claims Team Lead
2 weeks ago
Preston, Lancashire, United Kingdom Davies Group Full timeJob Title: Weekend Claims Team ManagerWe are seeking an experienced and skilled Weekend Claims Team Manager to join our team at Davies Group. As a key member of our claims operations team, you will be responsible for leading a team of claim handlers and ensuring the efficient and effective processing of insurance claims.Key Responsibilities:Lead a team of...
-
Weekend Claims Team Lead
2 weeks ago
Preston, Lancashire, United Kingdom Davies Group Full timeJob Title: Weekend Claims Team ManagerWe are seeking an experienced and skilled Weekend Claims Team Manager to join our team at Davies Group. As a key member of our claims operations team, you will be responsible for leading a team of claim handlers and ensuring the efficient and effective processing of insurance claims.Key Responsibilities:Lead a team of...
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Insurance Claims Team Lead
1 week ago
Preston, Lancashire, United Kingdom Davies Full timeJob DescriptionJob Title: Insurance Claims Team LeadLocation: Preston HybridJob Type: Full-timeDepartment: ClaimsReports to: Claims DirectorAbout the Role:We are seeking an experienced Insurance Claims Team Lead to join our team in Preston Hybrid. As a Claims Team Lead, you will be responsible for leading a team of claim handlers and ensuring that claims are...
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Claims Team Lead
2 weeks ago
Preston, Lancashire, United Kingdom Davies Group Full timeJob Title: Claims Team ManagerWe are seeking an experienced Claims Team Manager to lead our Home Emergency Claims Team. As a key member of our team, you will be responsible for managing a team of claim handlers, providing guidance and training, and ensuring that claims are processed efficiently and effectively.Key Responsibilities:Lead a team of 12-16 claim...
-
Claims Team Lead
2 weeks ago
Preston, Lancashire, United Kingdom Davies Group Full timeJob Title: Claims Team ManagerWe are seeking an experienced Claims Team Manager to lead our Home Emergency Claims Team. As a key member of our team, you will be responsible for managing a team of claim handlers, providing guidance and training, and ensuring that claims are processed efficiently and effectively.Key Responsibilities:Lead a team of 12-16 claim...