IT Support Specialist

1 week ago


Bedford, Bedford, United Kingdom DMS Full time
DMS is seeking a skilled IT Support Specialist to join their team. As an IT Support Professional, you will provide remote and on-site technical support to clients, utilizing your expertise in Microsoft 365 Administration and Troubleshooting, Desktop Operating Systems, and Azure AD Administration. Your responsibilities will include troubleshooting and resolving technical issues, as well as providing training and guidance to clients on the use of various software applications. You will also be responsible for maintaining accurate records of support requests and resolutions. In addition to your technical skills, you will possess excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues. If you have a strong background in IT support and are looking for a challenging and rewarding role, we encourage you to apply.

**Key Responsibilities:**

* Provide technical support to clients via phone, email, and on-site visits
* Troubleshoot and resolve technical issues with Microsoft 365, Desktop Operating Systems, and Azure AD
* Provide training and guidance to clients on the use of various software applications
* Maintain accurate records of support requests and resolutions

**Requirements:**

* 2+ years of experience in IT support
* Strong knowledge of Microsoft 365 Administration and Troubleshooting
* Excellent communication and interpersonal skills
* Ability to work effectively in a team environment

**What We Offer:**

* Competitive salary
* Excellent benefits package
* Opportunities for professional development and growth

**How to Apply:**

If you are a motivated and experienced IT Support Specialist looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

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