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IT Support Specialist

2 months ago


Bedford, Bedford, United Kingdom DMS Full time

DMS is seeking a skilled IT Support Specialist to join their team. As an IT Support Specialist, you will be responsible for providing remote and on-site technical support to clients. Your expertise in Microsoft 365 Administration, Desktop Operating Systems, and Azure AD Administration will be essential in resolving technical issues and ensuring seamless system performance. Additionally, you will have experience with network troubleshooting, email security solutions, and wireless technologies. The ideal candidate will have a strong understanding of networking technologies, including LAN, WAN, TCP/IP, routing, switching, and subnet addressing. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity. The role offers a competitive salary, excellent benefits, and opportunities for professional development. Key responsibilities include:

* Providing technical support to clients via phone, email, and on-site visits
* Troubleshooting and resolving technical issues with Microsoft 365, Desktop Operating Systems, and Azure AD Administration
* Configuring and maintaining network devices and systems
* Implementing and managing email security solutions
* Collaborating with the IT team to ensure seamless system performance

Requirements:

* 2+ years of experience in IT support
* Strong knowledge of Microsoft 365 Administration, Desktop Operating Systems, and Azure AD Administration
* Experience with network troubleshooting, email security solutions, and wireless technologies
* Strong understanding of networking technologies, including LAN, WAN, TCP/IP, routing, switching, and subnet addressing
* Excellent communication and problem-solving skills

If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.