IT Support Specialist

1 month ago


Bedford, Bedford, United Kingdom Ingenii Search Full time
Job Title: IT Support Specialist

Job Summary:
Ingenii Search is working with a rapidly expanding company that specializes in providing IoT solutions to building management companies. This enterprise firm is growing rapidly, and they are looking to strengthen their support team by hiring a skilled IT Support Specialist with experience in 1st, 2nd, and 3rd line support.

Key Responsibilities:

* Provide 1st, 2nd, and 3rd line support for clients, troubleshooting IoT-related issues across a variety of smart building systems.
* Respond to customer queries through phone, email, and ticketing systems, ensuring timely and effective resolution of problems.
* Analyze and diagnose IoT hardware and software issues, determining root causes and implementing solutions.

Requirements:

* Proven experience in 1st, 2nd, and 3rd line support, ideally within cloud software such as Azure.
* Interest in IoT systems and protocols used in building management (e.g., TCP/IP, DNS).
* Desirable Technical Certifications: MD-102, MS-700, SC-400, AZ-104, AZ-140, Extreme networks WiFi, FortiGate firewalls.
* Microsoft Windows-based networks and servers, including Active Directory, Entra ID (Azure AD), Azure Virtual Desktop, Intune.

What We Offer:

* Competitive salary and benefits package.
* A culture of continuous learning and professional development.

About Us:

Ingenii Search is a leading recruitment agency specializing in IT and technology recruitment. We work with a range of clients across the industry, from startups to enterprise firms.

  • Bedford, Bedford, United Kingdom Victim Support Full time

    Are you passionate about making a difference in the lives of victims of domestic abuse? Do you have experience working with vulnerable individuals and supporting them through challenging situations?We are seeking an Independent Domestic Violence Advocate (IDVA) to join our team in Bedfordshire. This role is a part-time opportunity, working 30 hours per week,...


  • Bedford, Bedford, United Kingdom Air IT Limited Full time

    Job Title: Onsite EngineerAt Air IT Limited, we're seeking a skilled and dedicated Onsite Engineer to join our team.Key Responsibilities:Provide technical assistance to clients on siteInstall, maintain and troubleshoot client hardware/software in line with company standardsRespond to technical queries raised through effective prioritisation to meet KPIs and...

  • Care Specialist

    4 weeks ago


    Bedford, Bedford, United Kingdom Creative Support Ltd Full time

    Creative Support Ltd is a leading provider of personalised care and support services. We are currently seeking a skilled Care Specialist to join our residential service in Bedfordshire. This role offers a unique opportunity to make a positive impact on the lives of individuals with learning and physical disabilities.The successful candidate will be...


  • Bedford, Bedford, United Kingdom ARC IT Recruitment Full time

    Software Engineer, C#ARC IT Recruitment is seeking a talented Software Development Specialist to join our team. This is a refreshingly varied role, which will see you creating and maintaining reliable software solutions, collaborating closely with Business Analysts, Architects, and Quality Control teams and several business stakeholders.Key...


  • Bedford, Bedford, United Kingdom Gi Group Full time

    Job Title: Administrative Support SpecialistWe are seeking an experienced Administrative Support Specialist to join our team at Gi Group. As an Administrative Support Specialist, you will be responsible for performing general reception duties, meeting and greeting visitors, and answering the telephone and call handling. You will also be responsible for...


  • Bedford, Bedford, United Kingdom YourCode - Award Winning IT & Digital Consultancy Full time £32,000

    Business Development SpecialistAbout the Role:We are seeking a highly motivated Business Development Specialist to join our dynamic sales team. As a Business Development Specialist, you will be responsible for generating new business opportunities and building relationships with prospective clients.Key Responsibilities:Conduct outreach to potential clients...

  • Support Specialist

    4 weeks ago


    Bedford, Bedford, United Kingdom beBee Professionals Full time £22,000 - £28,000

    beBee Professionals is seeking a Support Specialist to deliver exceptional customer service and support in Bedford, UK.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide accurate product and service information to customers.Resolve customer issues efficiently and escalate when necessary.Process customer orders and manage...


  • Bedford, Bedford, United Kingdom Community care assist limited Full time

    Housing Support SpecialistCommunity Care Assist Limited is seeking a dedicated Housing Support Specialist to join their team. As a Housing Support Specialist, you will play a crucial role in providing person-centred support to ex-offenders, helping them secure safe and stable housing in the Bedford, Northampton, Peterborough, and Luton areas.Key...


  • Bedford, Bedford, United Kingdom Ethero Full time

    Job Role: Administration Support SpecialistWe are seeking a highly organized and detail-oriented Administration Support Specialist to join our team at Ethero. As an Administration Support Specialist, you will be the first point of contact for clients and engineers, managing the daily activity report, recording, and consulting with the site manager by...


  • Bedford, Bedford, United Kingdom Ad Warrior Careers Full time

    Job Title: Science Support SpecialistLocation: SharnbrookSalary: £19,588.80 - £20,246.15 per annumContract: Term TimeThe Science Support Specialist will provide timely and effective technician support to all teachers in the Science department, under the direction and support of the Senior Science Technician and Head of Department. The successful candidate...


  • Bedford, Bedford, United Kingdom Visum Recruitment Ltd Full time

    Product Support SpecialistWe are seeking a skilled Product Support Specialist to join our technical automation & drives distributor.The main purpose of this role:Provide technical and sales support for our products.Develop in-depth knowledge of our main product categories, with a focus on Motors, Gearboxes and Mechanical Power Transmission products.Liaise...


  • Bedford, Bedford, United Kingdom beBee Professionals Full time £18,000 - £25,000

    We are seeking a highly motivated Education Support Specialist to join our team at beBee Professionals in Bedford. As a key member of our educational program, you will support our teaching staff in creating a nurturing and effective learning environment.Key Responsibilities:Assist in the preparation of lesson plans and educational materials to enhance...

  • Support Specialist

    1 month ago


    Bedford, Bedford, United Kingdom Barberinstitute Full time

    Are you passionate about helping others achieve their goals?As a Support Specialist at Barber National Institute, you will be working with a team of dedicated professionals to provide support to adults with intellectual and developmental disabilities. Your role will involve implementing goal plans, assisting with personal care, and participating in...


  • Bedford, Bedford, United Kingdom Meridian Business Support Full time

    Job Summary:Meridian Business Support is seeking a skilled Care Home Culinary Specialist to join our team. As a key member of our care home team, you will be responsible for planning and preparing daily nutritious meals for our residents. Your role will involve ensuring the food you purchase is fresh and within budget, while maintaining high standards of...


  • Bedford, Bedford, United Kingdom Teaching Personnel Full time

    We are looking for dedicated individuals to join our team as Educational Support Specialists in Bedford and surrounding areas.This role involves providing 1:1 tuition to primary and secondary students who may have SEN/ SEMH needs or be looked after (LAC).As an Educational Support Specialist, you will work with children at their homes or a public space,...


  • Bedford, Bedford, United Kingdom Service Express Full time

    About This RoleService Express is seeking a highly skilled Network Support Specialist to join our team. As a Network Support Specialist, you will provide 2nd and 3rd level support to customers and internal teams within the Managed Services business. Your responsibilities will include providing operational assistance and support to customers and internal...


  • Bedford, Bedford, United Kingdom Bedfordshire Supported Housing Ltd Full time

    About the Role:We are seeking a dedicated and compassionate Care Support Specialist to join our team at Bedfordshire Supported Housing Ltd. As a Care Support Specialist, you will play a vital role in providing practical and emotional support to our service users in their own homes.Key Responsibilities:Support individuals to access their community and engage...


  • Bedford, Bedford, United Kingdom The Bridge (IT Recruitment) Full time

    CRO Specialist - A/B Testing - Front-end - Google Analytics/ShopifyWe are seeking a highly skilled CRO Specialist to join our team at The Bridge (IT Recruitment). As a key member of our team, you will be responsible for designing, implementing and measuring A/B tests for e-commerce, with a goal to uplift revenue, conversion rate, and average order value.Key...


  • Bedford, Bedford, United Kingdom SPD Development Company Ltd Full time

    Customer Support SpecialistSPD Development Company Ltd is a world leader in the research, design, and supply of advanced consumer diagnostic products. Our brand Clearblue is recognized globally for providing accurate home pregnancy and fertility monitoring tests.We are seeking a collaborative German speaking Customer Support Specialist to join our dynamic...


  • Bedford, Bedford, United Kingdom Victim Support Full time

    About the RoleThis is an exciting opportunity to lead a supportive, passionate and committed team within the National Homicide Service for Central and East of England. As a Team Lead, you will play a key role in providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide.Key ResponsibilitiesYou will lead...