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Customer Support Specialist

2 months ago

Bedford, Bedford, United Kingdom SPD Development Company Ltd Full time
Customer Support Specialist

SPD Development Company Ltd is a world leader in the research, design, and supply of advanced consumer diagnostic products. Our brand Clearblue is recognized globally for providing accurate home pregnancy and fertility monitoring tests.

We are seeking a collaborative German speaking Customer Support Specialist to join our dynamic team. The successful candidate will have strong communication skills in multiple languages and be customer-focused with proven experience in providing excellent customer service and handling challenging calls.

As a key member of our team, you will be accountable for managing relevant product investigations, liaising with internal and external stakeholders, and building key relationships. You will be fluent in written and verbal English and German, and one other language (Italian, Dutch, Spanish, Portuguese, or French) is essential.

We offer a competitive salary and bonus, hybrid working with flexibility, and a range of benefits including 25 days paid annual leave, company pension scheme, and private medical insurance.

  • Competitive salary and bonus
  • Hybrid working with flexibility
  • 25 days paid annual leave
  • Company pension scheme with competitive employer contribution
  • Private Medical Insurance with additional Medical Cash Plan
  • Enhanced maternity and paternity pay
  • Company supported employee Health & Wellbeing programme
  • Life assurance
  • Free electrical car charging points
  • Free parking
  • Beautiful parkland setting with excellent transportation links

You must have the right to work in the UK. We are an equal opportunity employer and value diversity.