Technical Assistance Engineer

1 day ago


Newbury, West Berkshire, United Kingdom Novuna Consumer Finance Full time
Job Description

This is an exciting opportunity to join our Application Support Team as a Technical Assistance Engineer. The successful candidate will have a strong understanding of IT systems and technologies, as well as excellent communication and collaboration skills.

Main Responsibilities
  • Provide technical support and guidance to colleagues and stakeholders
  • Work closely with development squads to identify and resolve technical issues
  • Maintain accurate records of incidents and resolutions
Key Requirements

To succeed in this role, you will need:

  • Good knowledge of Business processes within the Vehicle Solutions division
  • Strong support knowledge of middleware applications Power Platforms and Workato
  • Usage of monitoring tools (e.g. Splunk, AWS Canaries)
Benefits

We offer a competitive salary (£50,000 - £60,000) and a range of benefits, including:

  • Flexible hybrid working
  • 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
  • Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year


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