Operational Support Specialist
2 days ago
About Prime Workforce Solutions
We are a leading recruitment agency specializing in the domestic heating industry. Our mission is to connect top talent with innovative companies that share our passion for growth, innovation, and excellence.
Job Description
This Customer Service and Operations Specialist role offers a unique opportunity to join a dynamic team and contribute to driving business success. As a key member of the operations team, you will play a crucial role in ensuring exceptional customer experiences and improving operational processes.
Responsibilities
- Respond to customer inquiries in a timely and effective manner, resolving issues and exceeding customer expectations.
- Coordinate delivery-related activities to ensure smooth order fulfillment and maintain open communication with delivery partners and service agents.
- Manage marketing leads generated through various channels, assisting customers with account registration, finding installers, and arranging product demonstrations as needed.
What We Offer
A competitive salary of £30,000 per year, plus benefits such as casual dress, a company pension, and on-site parking, makes this an attractive opportunity for the right candidate.
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