Contract Administrator

2 weeks ago


Stowmarket, Suffolk, United Kingdom Sureserve Group Full time
About the Role

We are seeking a diligent and professional Contract Administrator to join our busy team at the Sureserve Group. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our business.

Key Responsibilities
  1. Planning and Coordination: Plan and coordinate the day-to-day works of our Heating Engineers, Multi-Skilled Engineers, Electricians, Plumbers, and Apprentices, ensuring that all tasks are distributed and communicated accurately and on time.
  2. Data Management: Ensure the accurate and timely cascade of data to all relevant parties, maintaining the highest standards of data integrity.
  3. Customer Service: Provide exceptional customer service, responding to phone calls and inquiries from clients and tenants in a professional and courteous manner.
  4. Administrative Support: Provide administrative support to our team leaders, engineers, suppliers, and tenants, utilizing your organizational skills and proficiency in Microsoft packages, IT systems, and databases.
What We Offer
  • Employee Wellbeing Programme: Access to a comprehensive employee wellbeing programme, including occupational health support and telephone counselling.
  • Annual Leave: Enjoy a generous annual leave package, allowing you to recharge and relax.
  • Dental and Healthcare Cash Plan: Take advantage of our dental and healthcare cash plan, providing you with peace of mind and financial protection.
  • Cycle to Work Scheme: Join our cycle to work scheme, promoting a healthy and sustainable lifestyle.
  • Electric Vehicle Leasing Scheme: Participate in our electric vehicle leasing scheme, reducing your carbon footprint and saving you money.
  • Sureserve Academy: Develop your skills and career through our Sureserve Academy, offering a platform for growth and progression.
  • Employee Voice Programme: Have your voice heard through our employee voice programme, ensuring that your opinions and ideas are valued and acted upon.


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