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Contract Administrator

4 weeks ago

Stowmarket, Suffolk, United Kingdom Sureserve Group Full time

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from more than 20 offices.

Aaron Services, part of The Sureserve Group, is a leading heating and hot water specialist with 35 years of successful delivery and a growing client base.

We are seeking a diligent and professional Contract Administrator to join our busy team. This role requires a resilient and detail-focused individual with excellent communication skills and the ability to multitask effectively.

Key Responsibilities:

  • Plan and coordinate the day-to-day works of Heating Engineers, Multi-Skilled Engineers, Electricians, Plumbers, and Apprentices.
  • Ensure accurate and timely data delivery and communication to stakeholders.
  • Maintain up-to-date records through appropriate mediums.
  • Liaise with Contracts Administrators and Supervisors.
  • Handle phone calls from clients and tenants.

Requirements:

  • A self-motivated individual with a desire to develop and progress within a successful company.
  • Excellent customer service skills.
  • Proficiency in Microsoft packages, IT systems, and databases.
  • Strong organisational abilities.
  • Experience handling high volumes of calls.

What We Offer:

  • Employee wellbeing programme.
  • Occupational health support.
  • Telephone support-counselling for staff.
  • Service level awarded annual leave.
  • Enhanced Maternity & Paternity Packages.
  • Dental/Healthcare cash plan.
  • Cycle to Work Scheme.
  • Electric Vehicle Leasing Scheme.
  • Gender & Equality Working Group.
  • Sureserve Academy - a platform for development and career progression.
  • Employee Voice Programme.
  • Social activities for all teams.
  • Sureserve Legends - celebrating the fantastic ways in which our employees live our values.

Sureserve is committed to creating a diverse and inclusive workplace, celebrating individual differences and believing they contribute to our collective success.

We celebrate individual differences and believe they contribute to our collective success.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them.

Successful applicants will be subject to eligibility checks, including the right to work in the UK and DBS checks.