Mortgage Loan Servicing Manager

3 weeks ago


London, Greater London, United Kingdom dnevo Partners Full time
Job Description

We are seeking a seasoned Mortgage Loan Servicing Manager to lead our 3-person servicing team at dnevo Partners.

Key Responsibilities:

  1. Streamline workflows and implement process improvements to enhance team efficiency.
  2. Develop and manage performance metrics and KPIs to ensure targets are met or exceeded.
  3. Attend monthly governance meetings with funders to discuss servicing updates.
  4. Provide exceptional customer service, addressing inquiries and concerns related to mortgage payments, account balances, and loan modifications.
  5. Update and review internal processing guides and procedures to ensure compliance and best practices.
  6. Assist with monthly finance reporting, demonstrating a clear understanding of transactional impacts on stakeholders.

To succeed in this role, you will require solid experience in Mortgage Loan Servicing and strong leadership skills to motivate and develop the team. In return, we offer a competitive salary of £70,000 plus benefits and bonus.



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