Head of Customer Lifecycle Marketing

2 weeks ago


Hemel Hempstead, Hertfordshire, United Kingdom Haven Holidays Full time

Head of Customer Lifecycle Marketing

We are seeking a skilled Head of Customer Lifecycle Marketing to lead our customer engagement strategy and drive business growth. This role will focus on developing and executing a customer-centric approach to marketing, ensuring seamless customer journeys across all touchpoints.

Key Responsibilities:

  • Develop and execute a customer-centric marketing strategy aligned with business objectives
  • Lead a team of marketing professionals to drive customer engagement and retention
  • Collaborate with cross-functional teams to ensure cohesive customer experiences
  • Analyze customer data to inform marketing decisions and optimize customer journeys
  • Stay up-to-date with industry trends and best practices in customer lifecycle marketing

Requirements:

  • Proven experience in customer lifecycle marketing or a related field
  • Strong leadership and team management skills
  • Ability to analyze data and inform marketing decisions
  • Excellent communication and collaboration skills
  • Passion for delivering exceptional customer experiences

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

About Us:

We are a leading company in the leisure industry, dedicated to providing exceptional customer experiences. Our mission is to deliver unforgettable holidays and create lifelong memories for our guests. We are committed to fostering a culture of innovation, collaboration, and customer-centricity.



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