Customer Journey Strategist
4 days ago
We're seeking a seasoned Customer Journey Strategist to lead our Customer Lifecycle Marketing (CLM) efforts. As part of our award-winning team at Haven, you'll be responsible for crafting seamless and engaging experiences for our guests and owners.
Key responsibilities include:
- Owning and developing the CRM strategy for Haven, driving transformation in how we engage with potential customers;
- Taking accountability for the sales funnel and conversion rates;
- Leading a team and empowering them to deliver exceptional email marketing and outbound telemarketing results;
- Overseeing the content plan, data segmentation strategy, and customer journey for all emails;
- Collaborating with the Data Management team to leverage customer data effectively;
To succeed in this role, you'll need:
- Senior-level experience leading CRM teams, including expertise in building and sending targeted email campaigns;
- Demonstrable leadership skills and behaviours, with a proven track record of developing and leading high-performing teams;
- A deep understanding of customer databases and data-driven decision making;
- The ability to effectively nurture the sales funnel for high-value or luxury products;
- A strong grasp of test and learn processes in email marketing;
In return, you can expect:
- A competitive salary of £60,000 - £80,000 per annum, depending on experience;
- A generous holiday allowance that rises with service, plus a 'Holiday Buy Scheme';
- An annual bonus scheme;
- 20% discount on both Haven and Warner Hotels holidays for you, family, and friends;
- Access to the Bourne Leisure corporate box at the O2 Arena, London;
- Exclusive discounts with corporate partners;
- Exciting career pathways, including Learning and Development opportunities;
- Enhanced family-friendly policies and pay;
Haven offers a hybrid working model, with 50% of your working week spent in the office, occasionally on Park, or at external events. We welcome applications from diverse backgrounds and industries and are committed to providing support and reasonable adjustments throughout the recruitment process.
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Digital Marketing Strategist
4 days ago
Hemel Hempstead, Hertfordshire, United Kingdom NTT Global Data Centers Full timeNTT Global Data Centers is seeking a seasoned Digital Marketing Strategist to lead our marketing efforts in the EMEA region. As a key member of our global marketing team, you will be responsible for developing and executing comprehensive marketing programs tailored for the EMEA market, aligning with our global strategies to boost brand awareness and drive...
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Digital Marketing Strategist
7 days ago
Hemel Hempstead, Hertfordshire, United Kingdom Hollywood Bowl Group Full timeHollywood Bowl Group is an ambitious market leader in experiential family entertainment, operating 74 centres across the UK and 13 centres in Canada under the Hollywood Bowl, Putt & Play and Splitsville brands.We're seeking a Digital Marketing Strategist to join our team. As a key member of our marketing team, you will be responsible for managing our...
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Senior Financial Strategist FP&A
1 week ago
Hemel Hempstead, Hertfordshire, United Kingdom Thermo Fisher Scientific Full timeOverviewAt Thermo Fisher Scientific, we empower our customers to make the world a healthier, cleaner, and safer place. As a Senior Financial Strategist FP&A, you will play a crucial role in driving business growth and profitability.SalaryThe estimated annual salary for this position is $120,000 - $180,000, depending on location and experience.Job...
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Senior Proposal Strategist
4 days ago
Hemel Hempstead, Hertfordshire, United Kingdom NTT Global Data Centers Full timeAs a Senior Proposal Strategist at NTT Global Data Centers, you will play a critical role in leading and managing the End-to-End bid process to secure new business opportunities. This involves a combination of project management, commercial solution development, strategic thinking, stakeholder management, and effective communication in a dynamic...
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Hemel Hempstead, Hertfordshire, United Kingdom Smiths Detection Full timeUnlock Your Potential as a Senior Product StrategistAre you a driven and results-oriented professional looking to make a meaningful impact in the global security solutions space? We are seeking an experienced Senior Product Strategist to join our team at Smiths Detection, a leading provider of innovative security solutions.As a Senior Product Strategist, you...
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Senior Security Strategist
1 month ago
Hemel Hempstead, Hertfordshire, United Kingdom Boston Scientific Gruppe Full timeJob SummaryAs a Senior Security Strategist at Boston Scientific Gruppe, you will be responsible for developing and implementing a comprehensive global security strategy aligned with the company's objectives and values. This role requires a strong understanding of security policies and procedures, as well as the ability to communicate effectively with...
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Audio Marketing Strategist
4 days ago
Hemel Hempstead, Hertfordshire, United Kingdom HARMAN International Full timeAbout the OpportunityWe are seeking an experienced Audio Marketing Strategist to join our team at HARMAN International. In this role, you will be responsible for developing and executing comprehensive marketing strategies to drive commercial success across our installed audio, video, and lighting brands in EMEA.Job DescriptionThe successful candidate will...
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Global Security Strategist
1 month ago
Hemel Hempstead, Hertfordshire, United Kingdom Boston Scientific Full timeJob SummaryWe are seeking a highly experienced and skilled Global Security Strategist to join our team at Boston Scientific. As a key member of our global security team, you will be responsible for developing and implementing a comprehensive security strategy that aligns with our corporate objectives and values.Key ResponsibilitiesStrategic Leadership:...
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Senior Supply Chain Strategist
1 week ago
Hemel Hempstead, Hertfordshire, United Kingdom Thermo Fisher Scientific Full timeUnlock your potential in a cutting-edge supply chain role at Thermo Fisher Scientific, a leading company with over $40 billion in revenue and the largest R&D investment in the industry.About the RoleWe are seeking an experienced Senior Supply Chain Strategist to join our team. As a key member of our planning function, you will play a vital role in driving...
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Channel Marketing Strategist
1 week ago
Hemel Hempstead, Hertfordshire, United Kingdom The Channel Recruiter Full timeWe are seeking a Channel Marketing Strategist to join our team in Hemel Hempstead. This is a hybrid role working 3 days a week, offering a great work-life balance.About the Role:The successful candidate will be responsible for developing and executing channel marketing plans to drive sales growth for PC Systems & Gaming Vendor's products through key retail...
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Hemel Hempstead, Hertfordshire, United Kingdom Delta Electronics EMEA Full timeAbout the Position">Delta Electronics EMEA is seeking a Channel Management and Distribution Strategist to join our team. The successful candidate will be responsible for driving revenue growth in the Electric Vehicle Charging Systems wholesale & distribution market through analysis of market trends, development of business growth strategies, and execution of...
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Hemel Hempstead, Hertfordshire, United Kingdom Hollywood Bowl Full timeCompany Overview:Hollywood Bowl Group is a leading provider of experiential family entertainment, operating 74 centres across the UK and 13 in Canada. With an average of three new sites opening each year, we are committed to bringing families and friends together for affordable fun and healthy competition.We are seeking a talented Digital Marketing...
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Digital Marketing Strategist for EMEA Region
1 week ago
Hemel Hempstead, Hertfordshire, United Kingdom NTT Global Data Centers EMEA GmbH Full timeJob OverviewThe Director – Marketing is responsible for developing and executing comprehensive marketing programs tailored for the EMEA region, aligning with our global strategies to boost brand awareness and drive opportunity creation for sales.This pivotal role brings the opportunity to shape our marketing landscape, enhancing our brand presence and...
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Head of Customer Lifecycle Marketing
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Haven Holidays Full timeHead of Customer Lifecycle MarketingWe are seeking a skilled Head of Customer Lifecycle Marketing to lead our customer engagement strategy and drive business growth. This role will focus on developing and executing a customer-centric approach to marketing, ensuring seamless customer journeys across all touchpoints.Key Responsibilities:Develop and execute a...
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Customer Service Representative
3 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom ARL Recruitment Ltd Full timeKey Responsibilities:As a Customer Service Assistant, you will be the voice of the company, ensuring a seamless experience for our clients by handling key aspects of customer service. Your responsibilities will include:Communicating with customers pre- and post-sale to provide exceptional serviceProcessing and managing sales ordersAddressing customer...
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Customer Service Associate
2 days ago
Hemel Hempstead, Hertfordshire, United Kingdom ARL Recruitment Ltd Full timeWorking Hours: Monday to Friday, 9:00 am - 5:00 pmEmployment Type: Full-time, Hybrid working 2 days a week on site three days remotelyYou will be able to Drive and have access to a vehicle and be based within easy commuting of Hemel Hempstead Hertfordshire.We are excited to offer a unique opportunity for a Customer Service Assistant to join us on our...
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Chief Customer Experience Officer
4 days ago
Hemel Hempstead, Hertfordshire, United Kingdom Haven Full timeJob Title: Chief Customer Experience OfficerJob Summary:Haven is seeking a skilled Chief Customer Experience Officer to lead our Customer Lifecycle Marketing team. This role will be responsible for creating and implementing a customer-centric strategy that drives sales and revenue growth.About the Role:Owning and developing the CRM strategy for Haven,...
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Application Portfolio Strategist
1 week ago
Hemel Hempstead, Hertfordshire, United Kingdom Optoma Full timeJob OverviewWe are seeking an experienced Application Manager to join our team at Optoma. The successful candidate will be responsible for developing and executing a strategic roadmap for our application portfolio, aligning it with business objectives and technology trends.Key ResponsibilitiesManage the entire lifecycle of applications, from requirements...
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Digital Marketing Strategist
1 month ago
Hemel Hempstead, Hertfordshire, United Kingdom Boston Scientific Gruppe Full timeDigital Marketing AnalystAs a key member of the Marketing Excellence EMEA team, this role contributes to delivering excellence in customer experience and omnichannel marketing. The Digital Marketing Analyst designs and ensures proper execution of digital campaigns as part of the integrated multichannel communication programs to deliver outstanding customer...
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Marketing Strategist
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom undisclosed Full timeThe Director – Marketing role at undisclosed is a pivotal position that brings the opportunity to shape our marketing landscape in the Europe, Middle East and Africa region. This role enhances our brand presence and supports our sales endeavors across diverse markets, with a focus on driving our marketing strategies and bridging our global initiatives with...