Marketing & Sales Coordinator

5 days ago

Hemel Hempstead, Hertfordshire, United Kingdom Srifi enterprise ltd Full time

A Sales and Marketing Administrator at Epic Spice: Taste of Bharat will play a crucial role in promoting the business, driving customer engagement, and ensuring effective administrative support for sales operations.

Sales and Marketing
  • Marketing Strategy Development:
    Develop and execute marketing strategies to promote the café, bar, and restaurant.
  • Help create campaigns that highlight the unique fusion of Bharat traditional cuisine and British style.
Social Media and Digital Marketing
  • Manage the café's social media accounts by posting regular updates, promotions, and events.
  • Create and schedule engaging content such as photos, videos, and customer stories to promote the restaurant online.
  • Monitor online reviews and feedback, responding professionally to customer inquiries and complaints.
Event Coordination and Promotion
  • Assist in planning and promoting special events, seasonal menus, and offers to increase foot traffic.
  • Collaborate with local businesses, influencers, and the community for event partnerships and promotions.
Email Marketing and Customer Outreach
  • Build and manage email marketing campaigns to keep customers informed of promotions, events, and special offers.
  • Maintain and grow the customer database for targeted outreach and loyalty programs.
Sales Support and Administration
  • Sales Reporting:
    Monitor and report on the café and restaurant's sales performance, tracking trends and customer preferences.
  • Prepare regular reports on marketing campaign results, analyzing which strategies are most effective.
Customer Relationship Management
  • Develop and maintain relationships with key clients, such as corporate customers and event organizers.
  • Assist in managing customer loyalty programs and feedback collection.
Market Research and Analysis
  • Conduct regular market research to identify trends, customer preferences, and competitors' activities.
  • Analyze customer feedback and market data to help shape future marketing initiatives.

This role requires excellent organizational, communication, and multitasking skills, along with a strong understanding of marketing principles and the ability to adapt to the dynamic needs of the restaurant industry.

Job Types: Full-time, Permanent

  • Company pension
  • Discounted or free food
  • Employee discount

12 hour shift

Day shift

Night shift

Weekend availability

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