Luxury Residences Night Manager

1 month ago


London, Greater London, United Kingdom The Peninsula London Full time
Job Description

We are seeking a highly skilled Luxury Residences Night Manager to join our team at The Peninsula London. As a key member of our Residences Team, you will be responsible for providing exceptional service to our tenants, ensuring their needs are met and exceeded.

This is an exciting opportunity to work in a high-profile environment and develop your leadership skills as Duty Manager in charge of the activities of the Night Team.

Key Responsibilities:
  • Assist residents with services related to their apartments, adhering to lease agreements, contractual arrangements, and company policies.
  • Handle resident requests and provide detailed information regarding Concierge services.
  • Maintain accurate records of resident requests and tasks, ensuring relevant information is communicated to colleagues and management.
  • Anticipate resident needs and exceed expectations.
  • Oversee the activities of the Night Team.
Requirements:
  • Minimum 3 years' experience in hospitality or residential environments.
  • Excellent command of English language with confident communication skills; a second language is an advantage.
  • Computer literacy and problem-solving skills.
  • UK driving license.
  • Able to work night shifts based on operational needs.

The estimated salary for this position is £40,000 - £60,000 per annum, depending on experience.



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