Luxury Residences Coordinator

3 days ago


London, Greater London, United Kingdom HSH Group The Peninsula Hong Kong Full time

At The Peninsula London, we are seeking a highly skilled and experienced Luxury Residences Coordinator to join our Residences Team. As a key member of the team, you will be responsible for providing exceptional service to our residents, ensuring that their needs are met and exceeded.

Key responsibilities include:

  • Coordinating and delivering personalized services to residents, including apartment-related tasks and other requests;
  • Supporting the Concierge Assistants in the delivery of concierge services;
  • Handling telephone, email, and in-person requests, providing detailed information on available services;
  • Anticipating residents' needs and taking proactive steps to exceed their expectations.

Requirements:

  • Minimum 3 years of experience in hospitality or residential environments;
  • Excellent command of the English language with confident communication skills; A second language would be an advantage;
  • Computer literacy with problem-solving and multi-tasking skills;
  • UK driving license and experience driving luxury cars.

Salary: £35,000 - £40,000 per annum

We offer a competitive salary, benefits package, and opportunities for career growth and development.



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