Technical Support Specialist
4 weeks ago
About Saab UK
Saab UK is a leading provider of high-technology solutions and services in defence, aviation, space, and civil security. Our mission is to help our customers keep people and society safe.
We are currently seeking a skilled Support Manager to join our team. As a Support Manager, you will be responsible for providing technical support to our customers, ensuring that their needs are met and that they receive the best possible service.
Key Responsibilities
- Provide technical support to customers via phone, email, and other communication channels
- Identify and resolve customer issues in a timely and efficient manner
- Collaborate with internal teams to resolve complex customer issues
- Develop and maintain knowledge of our products and services to provide accurate and effective support
Requirements
- Strong technical skills and knowledge of our products and services
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Experience in a customer-facing role, preferably in a technical support environment
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Access to the latest technology and tools
How to Apply
If you are a motivated and customer-focused individual with a passion for technical support, please submit your application, including your resume and a cover letter, to us.
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