Technical Support Specialist

4 weeks ago


Swindon, Swindon, United Kingdom SAAB UK Full time

About Saab UK

Saab UK is a leading provider of high-technology solutions and services in defence, aviation, space, and civil security. Our mission is to help our customers keep people and society safe.

We are currently seeking a skilled Support Manager to join our team. As a Support Manager, you will be responsible for providing technical support to our customers, ensuring that their needs are met and that they receive the best possible service.

Key Responsibilities

  • Provide technical support to customers via phone, email, and other communication channels
  • Identify and resolve customer issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain knowledge of our products and services to provide accurate and effective support

Requirements

  • Strong technical skills and knowledge of our products and services
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Experience in a customer-facing role, preferably in a technical support environment

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Access to the latest technology and tools

How to Apply

If you are a motivated and customer-focused individual with a passion for technical support, please submit your application, including your resume and a cover letter, to us.



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