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Travel Money Specialist

2 months ago

Pembroke Dock, Pembrokeshire, United Kingdom Travelex Full time
Unlock Your Potential as a Travel Money Advisor

Are you looking for a challenging and rewarding role that allows you to work with customers and provide expert advice on foreign exchange? Do you have a passion for travel and a keen eye for detail? If so, we have an exciting opportunity for you to join our team as a Travel Money Advisor at Travelex.

About the Role

As a Travel Money Advisor, you will be responsible for providing exceptional customer service and advice on foreign exchange options to our customers. You will work closely with our team to ensure that our customers receive the best possible service and that their travel experience is seamless.

You will be handling large amounts of cash and currency regularly, so you will need to be numerically proficient and have a keen eye for detail. You will also need to be IT proficient and have a basic understanding of our systems.

Key Responsibilities
  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements
  • Establishing yourself as a travel money ambassador and trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What We Offer

We offer a comprehensive voluntary benefits package, which provides discounted corporate rates to a wide range of insurances and products. We also offer flexible hours and shift patterns to suit a variety of lifestyles, with opportunities for overtime. You will also receive 25 days holiday (pro-rata) and the opportunity to gain more days the longer you are a part of Travelex.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

How to Apply

If you are a motivated and customer-focused individual who is passionate about travel and foreign exchange, we would love to hear from you. Please click the link below to apply for this exciting opportunity.