Customer Service Representative

3 weeks ago


Redditch, United Kingdom Next Generation Ltd Full time

Job Title: Customer Service Representative

Location: Redditch

Salary: £24,964

Job Type : Permanent, Full Time

Working Hours: 9am 5pm

Company Benefits: 20 plus bank holidays, rising after 5 years service

We are seeking a skilled Customer Service Representative to join our team at Next Generation Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. You will work closely with our team to resolve customer queries and concerns in a timely and professional manner.

Key Responsibilities:

  • Provide excellent customer service to clients via phone, email, and in-person
  • Resolve customer queries and concerns in a timely and professional manner
  • Work closely with the team to achieve customer satisfaction goals
  • Participate in ongoing training and development to improve customer service skills

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team

What We Offer:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Opportunity to work with a dynamic and growing company


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