Senior Legal Secretary
2 weeks ago
This is a fantastic opportunity for a skilled and experienced Senior Legal Secretary to join our team at THE CHARALLE GROUP. As a Senior Legal Secretary, you will provide high-level administrative support to our legal team, ensuring the smooth operation of our office and the delivery of exceptional client service.
Key Responsibilities:- Administer files, including opening, closing, storage, and retrieval, in accordance with our management procedures.
- Accurately record information in our practice management system, provided by Lawyers.
- Draft and prepare letters, documents, and forms, to be checked by Lawyers using case management systems and/or Microsoft Word as necessary.
- Manage daily diaries for yourself and Lawyers, inputting important key dates and diarising when to chase for things.
- Make appointments, arrange meetings, book rooms for clients and colleagues as requested, and organise refreshments as necessary.
- Deal with and respond to correspondence in the absence of Lawyers on annual leave.
- Plan and book travel for Lawyers when required.
- Ensure that letters, telephone notes, and file notes are accurately presented and formatted in a professional style and in line with company procedures.
- Prepare correspondence, documents, and enclosures for despatch using digital dictation and the practice management system as applicable, adhering to laid-down policies and procedures.
- Maintain accurate and up-to-date files, and ensure that filing is 100% complete.
- Undertake specific training to improve or enhance your skill base as requested.
- Maintain and update data in the practice management system relating to client and contact information and marketing activity and preferences.
- Assist clients with updates/progress on their cases.
- Proactively assist with Departmental marketing and networking events.
- Produce and mail out client invoices.
- Assist Fee Earners in the billing and credit control process by liaising with the Fee Earner and accounts, and produce standard financial/time reports and invoices through the system.
- Request cheques, bank transfers, and paying in money received, as appropriate.
- Assist others in the department whenever there is spare capacity, or it is evident that a colleague needs assistance with their workload.
- Pick up telephone calls for other members of the department when they are away from their desk.
- Assist other members of the department, both proactively and at the request of the Team Leader.
- Work effectively with other legal and support departments as required.
- Perform any other duties as reasonably required by the Fee Earners or Team Leader, or a person of an appropriate seniority.
- A Senior Legal Secretary has responsibility to ensure that their skill set is up to date, and they are familiar with the firm's departments, key personnel, clients, internal systems, and procedures.
- Accurate typing speed of at least 60 words per minute.
- Advanced knowledge of Microsoft Word (including track changes), Outlook, Excel, PowerPoint, research tools, and other systems implemented by the firm, such as case management.
- Knowledge of legal terminology, documentation, legal processes, etc.
- Excellent telephone manner and competent knowledge of telephone system.
- Excellent communication, organisational, and team skills.
- Excellent attention to detail.
- Flexible and dependable, able to take the initiative.
- Able to remain calm under pressure and work to tight deadlines.
- Conscientious, approachable, and enthusiastic.
- Able to quickly build confidence, respect, and trust with others.
- Have a positive approach to daily tasks and have a solutions-focused working method.
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