Guest Services Officer

Job OverviewWe are seeking a highly organized and detail-oriented individual to join our team as a Guest Services Associate. This role will be responsible for ensuring the safety and security of our premises, reviewing CCTV footage, and maintaining a clean and orderly environment.

About This OpportunityWe are excited to offer a unique opportunity for a skilled Experience Host to join our team. As a key member of our hospitality team, you will play a vital role in delivering exceptional guest experiences.Key Responsibilities:Foster a culture of guest-centricity within our team, ensuring that every visitor feels valued and...

An exciting opportunity has arisen to join our reception team as, **Guest Services**. You will be the direct point of contact on the resort for all guests. We are seeking an experienced customer facing professional with a cheerful and engaging persona, ensuring our guests have a seamless and enjoyable experience. Supporting the Front Office Manager to put...

**Head of Guest Excellence** We are currently recruiting for a **Head of Guest Excellence** to join us at the Alton Towers Resort, the UK's only attraction that specialises in making Britain happy! Our employees are the driving force in ensuring we provide excellent guest service, making sure we exceed our guests' expectations. **About the role** An...

About the role:As a Hospitality Liaison at Adullam Homes in Stoke, you will be responsible for building strong relationships with our guests and ensuring they receive the highest level of service.Your primary goal will be to create a warm and welcoming environment, where every guest feels valued and respected.Key responsibilities include:Developing and...

Holiday Inn Express Burton Upon Trent is an 82 bedroom hotel, located on the Centrum 100 Business Park in Branston, Burton. We have 3 meeting rooms and serve a complimentary breakfast with selected hot items to all of our guests. During the daytime and evening we serve a limited menu for our guests. A few years ago we completed a £2 million refurbishment of...

Gecko Travel Recruitment are thrilled to be working exclusively with this rapidly expanding travel business in Essex who are recruiting a Guest Services Executive to join their team on a permanent basis. As Guest Services Executive you will provide outstanding customer service through the company's multi-channel communication system, including phone,...

Gecko Travel Recruitment are thrilled to be working exclusively with this rapidly expanding travel business in Essex who are recruiting a Guest Services Executive to join their team on a permanent basis. As Guest Services Executive you will provide outstanding customer service through the company's multi-channel communication system, including phone,...

As a retail security officer, you will be working in a well-known retail store, providing safety and security to both staff and visitors alike, as well as acting as a visual deterrent to help prevent/minimise stock loss. You will be representing BardWoodand our client, providing a service to the highest standards in a fast paced, prestigious store. The...

**Guest Experience Manager** - Staffordshire A rare opportunity to join a progressive UK based spa as a Guest Experience Manager. Responsible for providing customer service excellence, working efficiently and effectively to quality standards, this position with drive and develop a client facing strategy. From warm, friendly welcomes to fond farewells this...

Adullam Homes is seeking a motivated and organized Accommodation Night Concierge to join our team in Stoke-on-Trent.This role offers a unique opportunity to make a positive impact on guests' experiences, working collaboratively with colleagues to ensure a warm and welcoming environment.About the Job:Deliver excellent customer service to...

**Roles & Responsibilities**: We are customer service based, and guest orientated as we help ensure all our guests have a safe and memorable journey, by assisting in feedback, or any enquiry they may have. Guest Obsession is a huge part of the role as the team are given the opportunity to go above and beyond and make our guests experiences more...

**Guest Services Consultant £22,500 Full time Stow on the Wold** **Want to play an integral role in a busy and growing organisation, that specialise in the short-term letting of luxury Cotswold homes?** **Pride yourself on giving the highest level of customer service?** **This could be the role for you!** **A typical day**: - Provide high quality...

Job DescriptionCleaning common areas, toilets, guest accommodation, and bath/shower areasPolishing surfaces, furniture, and office equipmentReplenishing consumable items as requiredEmptying waste bins

**Description**: **JOB TITLE: CCTV Officer** **LOCATION: Potteries Shopping Centre, ST1 1PS** **CONTRACT: Permanent** **HOURS: 40 hours per week** **SHIFT PATTERN: 4 week rolling rota** **PAY RATE: £12.36 Per Hour** **OVERVIEW OF JOB DESCRIPTION** The CCTV and Security Control Room Officer role ensures that exemplary security and customer service...

**Responsibilities**: - Handle questions and resolve problems related to Sorted Stay's services and amenities. - Answer phones and respond to customers' needs by providing information on Sorted Stays services, locations, amenities and local points of interest. - Provide directions to guests as needed. - Work with other members of the team to meet the needs...

**Guest Relation Advisor** **Role Purpose**: A customer service focused role, there to deliver a first class Guest Relations service, efficiently handling and resolving enquiries and complaints via a variety of platforms including social media forums. **Working Hours**: - Monday - Friday, on a rota basis - Shift Pattern 1 8:00-4:15 - Shift Pattern 2...

Premier Placement Services are looking to recruit Office Administrator to work for our client based in Stoke-On-Trent. Our client maintains and repairs HGVs, trucks, trailers and large commercial vans and is looking for experienced Administrator individual to join their team. Shifts are Monday - Friday, 08:30- 17:00 Starting from £24,000 per year. This...

Role Overview: Service Excellence LeadWe are seeking an experienced professional to lead our service excellence team in the front of house department. The successful candidate will be responsible for creating a positive and supportive environment for all colleagues and guests, ensuring that the highest level of service is delivered at all times.Key...

Job Title: Office Experience ManagerIn this role, you will be responsible for delivering a premium experience to all individuals within the office environment. This includes providing support to colleagues and hospitality to guests by maintaining and developing the Knights culture and standards.The ideal candidate will have excellent written and verbal...