Sales & CRM Analyst - Group IT

4 weeks ago

London, Greater London, United Kingdom ARDAGH GROUP Full time

Role Overview:

Ardagh Group is seeking a highly skilled Sales & CRM Analyst to join our Group IT team. As a key member of our team, you will be responsible for leading requirements gathering sessions, documenting requirements, and implementing smaller solutions based on Dynamics 365 configuration with business stakeholders.

Key Responsibilities:

  • Lead requirements gathering sessions and document requirements for Dynamics 365 configuration projects.
  • Implement smaller solutions based on Dynamics 365 configuration with business stakeholders.
  • Support sprint planning and provide updates on progress at daily stand-ups.
  • Collaborate with technical teams to define the best technical solution for projects.
  • Build and configure solutions using Dynamics 365.
  • Develop prototypes and proof of concept solutions.
  • Gather requirements and create specifications for projects.
  • Run information gathering workshops to ensure project success.

Requirements:

  • Professional experience with Dynamics 365 Sales, Service, and Marketing.
  • Professional experience with Power Platform (Power Apps Portals, Canvas, and Model Driven Apps, Power Automate, Power BI).
  • Professional experience with methods and tools used to customize and develop Dynamics 365.
  • Experience with Office 365 (SharePoint, Teams).
  • Solution design and wireframing skills to ensure design and layout meet project requirements.
  • Strong workshop, facilitation, and presentation skills.
  • Good understanding of DevOps and testing methodologies.
  • Certifications in Six Sigma, Lean, and Agile are desirable.
  • Working proficiency in English is required.

About Ardagh Group:

Ardagh Group is a leading supplier of sustainable and infinitely recyclable beverage cans to brand owners globally. As a subsidiary of Ardagh Group, Ardagh Metal Packaging (AMP) operates 24 production facilities in nine countries, employing over 6,300 employees with sales of approximately $4.7 billion.

AMP is 75%-owned by Ardagh Group and is listed on the New York Stock Exchange under the ticker AMBP.

About Ardagh Metal Packaging:

Ardagh Metal Packaging (AMP) is an industry player across Europe and the Americas with innovative production capabilities. AMP operates 24 production facilities in nine countries, employing over 6,300 employees with sales of approximately $4.7 billion.

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