Night Manager

3 days ago


west london, United Kingdom Novotel London West Full time
Key Responsibilities
  • Supervise and Coordinate Operations
  • Manage Guest Requests and Complaints
  • Maintain Hotel Security and Safety
  • Complete Financial Reconciliation Tasks
  • Support and Guide Night Team Members
  • Coordinate Emergency Responses
About the Role

We are seeking an organized and responsible individual to join our team as a Night Manager at Novotel London West. The successful candidate will be responsible for supervising and coordinating all night shift operations, ensuring a seamless handover to the morning team.

As a Night Manager, you will be the key point of contact for guests and staff during the night shift, maintaining a high standard of service, safety, and efficiency. You will be responsible for managing guest requests and complaints, maintaining hotel security and safety, completing financial reconciliation tasks, and supporting and guiding night team members.

Requirements

  • At least 2 years experience in the hotel industry
  • Fluent in English, both written and spoken
  • Excellent communication, presentation, and interpersonal skills
  • Strong problem-solving abilities and leadership skills


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