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Customer Service Technician

2 months ago


Godmanchester, Cambridgeshire, United Kingdom Kemp Recruitment Limited Full time

Job Title: Field Service Engineer

Location: Huntingdon

Salary: £35,000 - £40,000

Key Responsibilities:
  • Implement a routine servicing schedule for all equipment at customer sites.
  • Attend breakdowns on site, diagnose faults, and rectify issues.
  • Perform planned maintenance for all equipment at customer sites.
  • Ensure optimal van parts stock levels are maintained and reviewed.
  • Allocate parts used to the works mobile tablet.
  • Process jobs on the works mobile tablet in a timely manner.
  • Report potential customer recharges to the Service Controller.
  • Provide backup support in other areas and depots.
  • Maintain company vehicles according to manufacturer guidelines.
  • Adhere to company Employee handbook policies and procedures.
  • Perform other duties as requested by your Manager.
Requirements:
  • Experience combined with relevant mechanical/electrical knowledge.
  • Driver's license.
  • Attention to detail.
  • Flexibility with regards to travel, tasks, and working hours.
  • Ability to work independently or as part of a team.
  • Excellent timekeeping.