Customer Service Engineer

3 weeks ago


Godmanchester, Cambridgeshire, United Kingdom Kemp Recruitment Limited Full time

Job Title: Field Service Engineer

Location: Huntingdon

Salary: £35,000 - £40,000

Responsibilities:
  1. Implement routine servicing schedules for all equipment at customer sites.
  2. Attend breakdowns on site, diagnose faults, and perform rectifications.
  3. Carry out planned maintenance for all equipment at customer sites.
  4. Ensure optimal van parts stock levels are maintained and reviewed.
  5. Allocate parts used on the works mobile tablet.
  6. Process jobs on the works mobile tablet in a timely manner.
  7. Report potential customer recharges to the Service Controller.
  8. Provide backup support in other areas and depots.
  9. Ensure company vehicles are kept clean, tidy, and maintained according to manufacturer guidelines.
  10. Follow company Employee handbook policies and procedures.
  11. Perform other duties as requested by your Manager.
Requirements:
  1. Experience combined with relevant mechanical/electrical knowledge.
  2. Driver's license.
  3. Attention to detail.
  4. Flexibility with regards to travel, tasks, and working hours.
  5. Ability to work alone or as a team.
  6. Excellent timekeeping.


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